Safety & Security Officer - Rochester General Hospital (RGH), Security (Per Diem, As Needed)

About the role

As a Security Officer, you patrol and protect the facility, grounds, and building to preserve the peace and make employees feel safe and secure. Rochester General Hospital (RGH) - 1425 Portland Avenue, Rochester, NY 14621. Department: Security. Status: Per Diem.

Responsibilities

• Investigation & Safety: Investigate cases of detected or reported criminal and safety matters; identify and report real or potential hazards in the environment; transfer and discharge patients as requested.
• Parking Management: Monitor and control hospital employee and visitor parking areas.
• Ensure Safety and Security: Maintain a visible security presence, respond to routine and emergency incidents, patrol facilities, and prevent unauthorized access or disturbances.
• Access and Visitor Control: Monitor entrances and exits, assist and screen visitors, and ensure proper admittance processes are followed.
• Incident Response: Respond to and manage incidents involving violence, hazards, or emergencies; protect evidence and communicate effectively with appropriate personnel.
• Customer Service: Provide respectful, courteous interactions with patients, staff, and visitors while representing the organization professionally.
• Compliance and Conduct: Uphold grooming and uniform standards, identify safety hazards, demonstrate age-related care competency, and perform additional duties as needed.

Requirements

• One year of guard or public safety experience required.
• NYS Security Guard License required.
• Valid NYS Driver’s License.
• CPR certification for new hires or obtained within 3 months of hire.
• Preventing Managing Crisis Situation Training (PMCS) certification or obtain within 3 months of hire.
• Physical Requirements: Heavy work including lifting up to 100 lbs., climbing ladders, crawling into tight spaces, working on uneven, slippery, or elevated surfaces; requires strong motor coordination, balance, spatial awareness, high visual and auditory alertness; may involve extreme temperatures, dust, fumes, loud noise, mechanical hazards; PPE and periodic physical examinations may be required.

Qualifications

High school diploma or equivalent.

Skills

• Demonstrated professionalism.
• Ability to think quickly and make decisive judgments.
• Ability to remain calm in high-stress situations.

Pay

$23.25 - $23.25 per hour.

Schedule

Varying shifts, 24-hour operations.