Safety & Security Officer Trainee - Rochester General Hospital, Security (Full-Time, 24-hour Operation)

About the role

The Safety & Security Officer Trainee assists in maintaining the safety and security of Rochester Regional Health facilities under supervision. The trainee will learn and demonstrate the duties of a full security officer, including performing security patrols, answering security calls, conducting initial investigations, and responding to emergencies. The role emphasizes customer service and teamwork, with on‑the‑job training in all essential security functions.

Responsibilities

• Complete required security training, certifications, and shadowing to learn hospital policies, procedures, and emergency protocols.
• Assist with patrols, access control, CCTV monitoring, incident response, and emergency drills while gaining hands‑on experience.
• Identify and report hazards, participate in fire safety checks, and support patient and visitor safety initiatives.
• Prepare clear, accurate incident and activity reports while learning investigatory and documentation practices.
• Uphold hospital values, demonstrate integrity, and work collaboratively under guidance to develop into a fully independent Security Officer.

Required Qualifications

• High school diploma or equivalent.
• New York State Security Guard License.
• Valid New York State Driver’s License.

Preferred Qualifications

• Strong interest in safety and security, public safety, or law enforcement.
• Excellent communication skills and a customer‑focused attitude.
• Ability to maintain a professional demeanor in high‑stress or emergency situations.
• Demonstrated interest in security, safety, or law enforcement.

Licenses / Certifications

New York State Security Guard License is required; additional certifications will be obtained during training.

Physical Requirements

Heavy physical work may include lifting up to 100 lb., climbing ladders, crawling into tight spaces, and working on uneven, slippery, or elevated surfaces. Employees must demonstrate strong motor coordination, balance, and spatial awareness, as well as high visual and auditory alertness. Environmental exposures can include extreme temperatures, dust, fumes, loud noise, and mechanical hazards. Personal protective equipment and periodic physical examinations are required. Accommodations will be considered for any physical limitations.

Pay

Base pay range: $21.00 per hour.

Schedule

Full‑time, 40 hours per week on a 24‑hour operation schedule.