Room Service Server
About the role
We are seeking a courteous and efficient Room Service Server to deliver food and beverages to guest rooms promptly and professionally. This role includes taking orders, ensuring accuracy, and providing exceptional guest service to enhance the overall stay experience. The ideal candidate is detail-oriented, dependable, and committed to creating memorable moments for our guests.
Responsibilities
- Take and deliver orders to guest rooms
- Set up in-room dining
- Ensure guest satisfaction through exceptional service
- Report to the Room Service Manager or Food & Beverage Operations Manager
A career as a room service server can lead to opportunities in various roles within the hospitality industry, such as restaurant server, banquet staff, or even food and beverage management positions.
Requirements
- Eligible to work in the United States
- Sufficient education and/or literacy to identify and read product labels and communicate with guests about job-related needs
- Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations
- Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
- A warm, professional demeanor that reflects our Culture of Excellence
Hotel experience is always a plus. Applicants should have a combination of education and experience.
Benefits
- Career growth opportunities across our nationwide portfolio
- Flexible scheduling
- Access up to 40% of your earned wages before payday with PayActive
- Paid Time Off (PTO) and Paid Holidays
- Full healthcare benefits: medical, dental, and vision
- 401(k) with guaranteed 4% match and no vesting period
- Exclusive hotel and food & beverage discounts
About HVMG
Our Be Excellent culture is more than just words on a website—we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.