Room Service Server

About the role

The Four Seasons Hotel Minneapolis seeks a Room Service Server to join its talented team. The position involves creating seamless and memorable dining experiences for guests in their rooms, ensuring high service standards and guest satisfaction.

What You Will Do

• Deliver food orders including any special needs or requests to the guest in-room
• Check completed kitchen orders with the order taker or guest’s original order; transport items to the guestroom in a timely manner to ensure proper food quality
• Greet guests, describe selected items to the guest using interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods
• Communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards
• Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations
• Anticipate guest needs, ascertain satisfaction, and offer suggestions
• Respond urgently and appropriately to guest concerns and requests
• Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals
• Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
• Work harmoniously and professionally with co-workers and supervisors

What You Bring

• A minimum of one year experience in food service
• Excellent English communications skills
• The ability to work a flexible schedule including nights, weekends and holidays
• TIPS & ServSafe certified

What We Offer

• Wage: $16.37 per hour + tips
• Comprehensive health and vision insurance
• Discovery nights at Four Seasons Properties around the globe
• Holiday and vacation pay
• Daily meals inspired by award-winning chefs
• Complimentary uniforms and uniform care
• Sick pay, disability coverage, and life insurance
• Opportunities for career development and advancement
• Rewards in support of their work-life balance

Learn More

Learn more about Four Seasons Hotel Minneapolis and Four Seasons Hotels & Resorts by visiting us below:

• Instagram: @FSMinneapolis
• Facebook: https://www.facebook.com/FourSeasonsMinneapolis
• LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts/jobs/

Equal Opportunity Employer

We are an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.