Room Service Server
Four Seasons · New Orleans, LA · 2 mo ago
On-siteCustomer ServiceFull-time
About The Role
Four Seasons Hotel and Private Residences New Orleans is seeking a Room Service Server to join our dynamic Food & Beverage Team. As a Room Service Server, you will create exceptional in-room dining experiences by delivering personalized service, anticipating guest needs, and ensuring every meal is served with care, efficiency, and attention to detail.
What You'll Do
- Deliver exceptional in-room dining experiences by accurately preparing and delivering orders, presenting menu items with enthusiasm and product knowledge, and ensuring timely service that maintains the highest food quality standards.
- Anticipate guest needs, respond promptly to requests and concerns, maintain and reset room service areas, coordinate tray removal, and accurately process guest checks while ensuring guest satisfaction throughout the dining experience.
What You Bring
- Knowledge of MICROS preferred
- One to two years' experience working in Food & Beverage preferred
- TIPS and ServSafe certifications required
- Work authorization in the United States
What To Expect
- Fast-paced environment with continuous standing and moving between guest floors and back of house areas.
- Collaboration with departments to provide amenities and special occasion items to provide a memorable guest experience.
- Flexible work schedule with shifts that are 6 a.m.–10 p.m. Shifts will include weekends and holidays.
What We Offer
- A Rewarding Work Culture, with mentoring, training and development opportunities
- Comprehensive Benefits package including a world class Medical, Dental, and Vision insurance program
- 401k participation with a company matching program after 30 days of employment
- Discounted Accommodations at Four Seasons Worldwide
- Comprehensive Time off Package including Vacation pay, Sick pay and 9 paid Holidays, including Mardi Gras
- Complimentary employee meals prepared by the Four Seasons Culinary Team
- Complimentary uniforms that are laundered by our housekeeping department
- Discounted parking near hotel
- And much more!