Room Service Server

About the role

A Room Service Server is responsible for delivering and serving food and beverage items to guests in a timely, friendly and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Responsibilities

• Set up room service trays and tables to prepare for incoming orders
• Retrieve checks, set tables according to specifications, retrieve food and beverage orders from the kitchen and bar and deliver food to guest rooms and meeting rooms
• Serve meals to guests, collect guest trays and respond to guest requests in a timely, friendly and efficient manner
• Present checks to guests and obtain payment
• Return payments/signed checks to order taker
• Perform order taker duties and answer room service telephone, as needed
• Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations

Skills

• Excellent verbal skills
• Guest relation skills
• Must be able to get a TN ABC card within 60 days

Requirements

• Regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 20 pounds); talk and hear
• Vision abilities required include close vision to a computer screen

Benefits

• Growth and Development Opportunities
• Travel Discounts for you and your family