Room Service Host PD

Position Summary

To provide an exceptional patient meal experience by delivering meals to the patient bedside in a timely manner. Coordinates meal tray production and communicates effectively with Nursing and the Diet Office. Ensures accuracy of the tray to the meal selection providing service recovery when needed. Communicates special patient needs with Clinical Nutrition staff, Diet Office and Nursing. Ensures nourishment are stocked to meet patient needs.

Essential Functions And Responsibilities Of The Job

• Oversight of smooth and accurate tray delivery to all patients at meal times and nourishment distribution, coordinating with Nursing per standard work procedures
• Follow appropriate HIPPA procedures including properly identifying patients when delivering meal trays to the patient bedside
• Assemble patient meal trays according to patient diet order and restrictions
• Restock nourishment rooms to par levels to meet patient needs
• Accurate record keeping for productivity and quality standards
• Performs timely and accurate telephone communication
• Performs downtime procedures as needed

Qualifications/Work Experience

• Excellent organization and prioritization skills necessary
• Recent experience in an acute care hospital food service or experience in a restaurant environment preferred
• High school diploma or GED preferred
• Basic knowledge of therapeutic nutrition, medical terminology, and abbreviations preferred
• Computer literacy preferred