Robson Ranch True TX BBQ - Front of House Lead - Full time

Responsibilities

• Provides work direction; directly supervises Partners; serves as conduit of communication for management
• Trains Partners on customer service, compliance, food safety, sanitation, equipment operation, etc.
• Works with manager at peak times; performs closing responsibilities when needed; may serve as backup to Manager
• Affords assistance in inventory control and purchasing duties, and in technical areas, as needed
• Performs front of house service duties, as needed

Key Requirements

• Age Requirement: 18+
• Work Experience: Experience in restaurant leadership; Experience in an H-E-B Restaurant (preferred); Experience in restaurant Point of Sale (POS) systems (preferred)
• Knowledge/Skills/Abilities: Basic culinary knowledge; Strong reading, writing, and math skills; Strong computer skills (MS Office, internet); Organization and planning skills; Ability to lead a restaurant function, and other Partners; Ability to handle guest feedback and resolve problems effectively; Ability to maintain a smile, even when balancing multiple priorities
• Licenses/Certifications: Completion of Alcohol Seller Training / Cash Handling training - upon hire
• Physical Demands & Working Conditions: Function in a fast-paced, retail environment; Work extended hours and / or rotating schedules; Safely maneuver around moving mechanical parts; Constantly reach at waist, grasp; Frequently be exposed to fumes or airborne particles, and toxic or caustic materials; Frequently stand, walk; Frequently be exposed to wet and cold conditions; Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder circumduction; Occasionally be exposed to heat, ambient temperatures, and loud noise; Demonstrate the ability to lift 50 lbs, and manage in excess of 50 lbs