Robson Ranch Dairy - Customer Service Rep - Part time

Responsibilities

• Stocks and rotates items as needed
• Aids with inventory control; loads, unloads, and moves product
• Organizes, cleans, and prepares back area for the night crew and incoming trucks
• Organizes merchandise on pallets to make the department presentable to the public
• Ensures integrity of shelf tags and signage in department; may create / prepare signage, as needed
• Maintains standards in shrink, safety, inventory control, and sanitation
• Checks shipments for out-of-date and damaged product to ensure freshness and quality of products
• Buils, stocks, maintains, and takes down store displays
• Performs the duties of Customer Service Assistant as needed

Customer Service

Provides superior customer service
Answers customer questions regarding products and assists them with selections; helps customers locate store merchandise

Sales

Merchandises product effectively
Uses suggestive selling techniques to meet customer needs and build department sales

Food Safety / Sanitation

• Cleans and sanitizes sales floor, display cases, prep areas, and equipment
• Operates and maintains equipment safely
• Complies with departmental SOPs and store operating procedures

Beauty

Additional Department-Specific Responsibilities / Pre-requisites:

• Knowledge of beauty and cosmetic aids
• Completion of Green Thumb training (H-E-B internal training)

Texas Backyard

Passion for outdoors
Demonstrates ability to lift 65 lbs, and manage in excess of 65 lbs

Drugstore / General Merchandise

Demonstrates the ability to lift 55 lbs, and manage in excess of 65 lbs

Grocery

Demonstrates the ability to lift 65 lbs, and manage in excess of 135 lbs

Healthy Living

Demonstrates the ability to lift 50 lbs, and manage in excess of 50 lbs