Robson Ranch Grocery - Customer Service Rep - Part time

Responsibilities

• Stocking: Stocks and rotates items as needed
  • Assists with inventory control; loads, unloads, and moves product
  • Organizes, cleans, and prepares back area for the night crew and incoming trucks
  • Organizes merchandise on pallets to make the department presentable to the public
  • Ensures integrity of shelf tags and signage in department; may create / prepare signage, as needed
  • Checks shipments for out-of-date and damaged product to ensure freshness and quality of products
  • Buils, stocks, maintains, and takes down store displays
• Customer Service: Provides superior customer service
  • Answers customer questions regarding products and assists them with selections; helps customers locate store merchandise
  • Mergandises product effectively
  • Uses suggestive selling techniques to meet customer needs and build department sales
• Sales: Merchandises product effectively
• Food Safety / Sanitation: Cleans and sanitizes sales floor, display cases, prep areas, and equipment
• Complies with departmental SOPs and store operating procedures

Qualifications & Key Requirements

• Age Requirement: 18+
• Work Experience: Knowledge/Skills/Abilities: Strong customer service skills
  • Required Communication and interpersonal skills
  • Required Reading and writing skills
  • Required Planning and organizing skills
• Education: HS Diploma or GED (or equivalent)
• Licenses/Certifications: Completion of Company Orientation and Safety Training upon hire
• Physical Demands & Working Conditions: Function in a fast-paced, retail environment, in detailed and precise tasks
  • Work with Customers, staying attentive to their needs
  • Perform the following, based on your Department