RN TRANSFER COORDINATOR -COORDINATION CENTER

Location: US:WI:MENOMONEE FALLS at our WOODLAND PRIME 400 facility. This job is HYBRID. FTE: 0.500000 Standard Hours: 20.00

Responsibilities

• Facilitate patient transfers to Froedtert Hospital, Froedtert Menomonee Falls Hospital, Froedtert West Bend Hospital, and Froedtert Community Hospitals.
• Attend emergency and non-emergency transfer requests and coordinate all transfer requests promptly and courteously.
• Collect pertinent clinical information from sending provider, including patient diagnosis/es, diagnostic test results, current treatment plan, past medical/surgical history, and reason for transfer.
• Together with the accepting physician and sending provider, respond appropriately using discretion and independent judgment to a wide variety of requests to determine appropriate level of care/location selection, transport mode (air/ground), and type of unit.
• Apply in‑depth knowledge of EMTALA regulation for ED transfers and act as a resource to key stakeholders.
• Effectively prioritize transfers based on patient acuity and clinical information presented, following established hospital workflows and protocols.
• Often actively participate in difficult or critical situations.
• Employ problem‑solving and decision‑making skills in a fast‑paced environment.
• Document all discussion pertaining to the transfer request in EPIC as part of the transfer documentation.
• Constantly collaborate with physicians, nursing, admitting, and hospital patient flow to ensure timely transfers meeting hospital standards.
• Work closely with hospital patient flow to strategize patient placement to ensure patients are placed in the right location and optimize occupancy for each hospital.
• Cooperate and communicate effectively with other team members to accomplish workload.
• Facilitate consult requests from outside facility providers with Froedtert & MCW physicians; actively participate in conference calls, document on behalf of the provider, and attend to transfer needs resulting from the consultation.
• When working shifts between 0000‑0800, cross‑trained to assist with patient phone triage when needed.

Requirements

• Experience: Minimum 4 years of nursing experience, with at least 3 years in acute care nursing required. Previous critical care or ED experience as an RN is preferred.
• Education: Associate’s in nursing required; Bachelor’s in nursing preferred.
• Licensure: Current Wisconsin Registered Nurse License or a Multi‑state Nursing license required.

Benefits

• Paid time off
• Growth opportunity – Career Pathways & Career Tuition Assistance, CEU opportunities
• Academic Partnership with the Medical College of Wisconsin
• Referral bonuses
• Retirement plan – 403b
• Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
• Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work‑life benefits

Schedule

• Shift: Shift 2
• Shift Details: Mixed of 1200‑2030 & 1300‑2130 on weekdays; every 3rd weekend 1300‑2130; holidays as assigned