RN TRANSFER COORDINATOR, FH - COORDINATION CENTER

About the role

This position is responsible for facilitating patient transfers to Froedtert Hospital, Froedtert Menomonee Falls Hospital, Froedtert West Bend Hospital, and Froedtert Community Hospitals. The individual will attend emergency and non-emergency transfer request and coordinate all transfer request promptly and courteously.

Key responsibilities

• Collect pertinent clinical information from sending provider, not limiting to the patient's diagnosis/es, diagnostic test results, current treatment plan, past medical / surgical history, and the reason for the transfer.
• Together with the accepting physician and the sending provider, respond appropriately using discretion and independent judgment to a wide variety of requests to determine appropriate level of care/location selection, transport mode (air/ground) and the type of unit.
• Apply in-depth knowledge of the EMTALA regulation for ED transfers and act as a resource to key stakeholders.
• Effectively prioritize the transfer based on patient acuity and clinical information presented and following established hospital workflows and protocols.
• Actively participate in difficult or critical situations, employing problem solving and decision-making skills in a fast-paced environment.
• Document all discussion pertaining to the transfer request in EPIC as part of the transfer documentation.
• Constantly collaborate with physicians, nursing, admitting, and hospital patient flow to ensure that patients are transferred in a timely manner, meeting the hospital standards.
• Work closely with hospital patient flow to strategize patient placement to ensure that patients are placed in the right location and optimize the occupancy for each hospital.
• Cooperate and communicate effectively with other team members in order to accomplish the workload.
• Facilitate consult requests from outside facility provider with Froedtert & MCW physicians.
• Actively participate in the conference call, document for the provider's behalf and attend to transfer needs that results from the consultation.
• When working shifts between 0000-0800, assist with patient phone triage when needed (cross-trained).

Qualifications

• Bachelors in Nursing is required. In lieu of Bachelor's degree, either an additional 3 years of experience or active enrollment in a Bachelors program with a defined end date is required.
• Requires current state of Wisconsin Registered Nurse License or a Multi-state Nursing License from a participating state in the NLC (Nurse Licensure Compact).

Experience

• A minimum of 4 years of nursing experience, in which at least 3 years is in acute care nursing, is required.
• Previous critical care or ED experience as an RN is preferred.

Benefits

• Paid time off
• Growth opportunity – Career Pathways & Career Tuition Assistance, CEU opportunities
• Academic Partnership with the Medical College of Wisconsin
• Referral bonuses
• Retirement plan – 403b
• Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
• Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available

Schedule

This is a hybrid position. FTE: 0.500000, Standard Hours: 20.00, Shift 2.

Location: US:WI:MENOMONEE FALLS at our WOODLAND PRIME 400 facility.