RN Telephone Triage (Work from Home)

Requirements & Qualifications

• Current multi-state RN license with no restrictions; nurses currently holding a single-state RN license must obtain a multi-state license prior to being made a job offer
• 2+ years of RN experience
• Proficiency using computers and typing a minimum of 25 wpm
• Excellent listening and comprehension skills to determine key information from patients

Remote Workstation & HIPAA Requirements

• High-speed internet connection
• Workstation must be in a room where the door can be locked
• Desk large enough to hold 2 monitors, computer, accessories, and a hands-free headset
• Ability to handle confidential information; HIPAA compliance is mandatory

Remote Training Schedule

Format: Virtual (Zoom)

Duration: 3 weeks

Attendance: 100% attendance required

• Week 1: September 14th – September 18th (M-F)
  • Live Zoom: 10:00 am–2:00 pm EST
  • Self-Study: 4 hours/day
• Week 2: September 21st – September 25th (M-F)
  • Live Zoom: 10:00 am–2:00 pm EST
  • Self-Study: 4 hours/day
• Week 3: September 28th – October 2nd (M-F)

  Shift days/times with a preceptor will be discussed with the education manager.