RN Telephone Triage

About the role

AccessNurse, a division of TeamHealth, is seeking professional nurses to provide 24/7 telephone nurse triage, answering services, and health information services. The role offers flexibility, a modern work environment, and competitive pay with excellent benefits.

Responsibilities

• Use clinical expertise and technology to guide patients across the lifespan and determine the best way to address their medical issues and concerns over the phone.
• Assess symptoms using physician-developed clinical algorithms.
• Deliver and document health education to assist patients in managing their symptoms when indicated.
• Absorb patients to the appropriate level of care (e.g., home care, office visit, emergency room).
• Consult with physicians as needed.

Requirements

• Current multi-state RN license with no restrictions.
• Nurses currently holding a single-state RN license must obtain a multi-state license prior to being made a job offer.
• 2+ years of RN experience.
• Proficiency using computers and typing a minimum of 25 words per minute.
• Excellent listening and comprehension skills to determine key information by patient.

Benefits

• Remote work from home.
• No bedside lifting or hospital burnout.
• Variety of scheduling options.
• Competitive pay.
• Excellent benefits.
• Paid training and equipment provided.
• Opportunities for bilingual pay incentive for Spanish-speaking nurses.

Schedule

• Evenings and weekends only.
• Full-time and part-time opportunities available (20 hours +).
• Training schedule:
• Virtual (Zoom)
• Duration: 3 weeks
• Attendance: 100% attendance required
• Week 1: September 14th – September 18th (M-F Live Zoom 10:00 am-2:00 pm EST then 4hrs/day of Self-Study)
• Week 2: September 21st – September 25th (M-F Live Zoom 10:00 am-2:00 pm EST then 4hrs/day of Self-Study)
• Week 3: September 28th – October 2nd (M-F Shift days/times with a preceptor will be discussed with education manager.)