RN Coordinator

Hourly Wage Estimate: $31.44 - $47.17. The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have, and comparison to other employees already in this role.

Benefits

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health, and telemedicine services
• Wellbeing support, including free counseling and referral services
• Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan
• Flexible spending accounts
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing
• Fertility and family building benefits, adoption assistance
• Life insurance, supplemental health protection plans
• Auto and home insurance, legal counseling, identity theft protection, and consumer discounts

Note: Eligibility for benefits may vary by location.

About the role

As a Registered Nurse at HCA Healthcare, you’ll have all the staffing support, technology, and resources you need to deliver safe, high-quality care—so you can focus on what you do best. The role includes robust supply chains to keep you fully equipped, ongoing clinical education to improve your skills, and technology/tools that streamline patient monitoring and communication to help you work more efficiently.

Responsibilities

• Performs all transfer center functions, including centralized patient placement, in a timely, customer-centered professional manner using a computer database consisting of facility service profiles, approved clinical protocols, established patient care protocols, and healthcare information.
• Coordinates transfer of emergent, urgent, and elective patients to a final destination facility from all potential referral sources (hospitals, clinics, post-acute centers, physician offices) via a single call to initiate acceptance and expedite decision-making.
• Facilitates patient throughput to a final destination facility with an ongoing focus on quality and efficiency, providing follow-up to all participants of the transfer.
• Promotes teamwork by demonstrating good team member behaviors, identifying and assisting team members with heavier workloads, and serving as an example of appropriate staff behavior.
• Ensures timely bed placement, appropriate bed assignment, and provides accurate patient information to assist with developing an initial plan of care.
• Ensures accurate and concurrent data collection and maintenance in both patient record and center workflow systems.
• Proficiently navigates and documents in all technology platforms and other call/office-oriented systems as needed.
• Processes patient acuity utilizing critical thinking skills, clinical decision-making, and acquired knowledge to assess situations and facilitate patient flow through the continuum of care.
• Triages and prioritizes patient information, communicating an accurate clinical presentation to accepting physicians, nurses, and hospital administrators.
• Demonstrates knowledge of human growth and development, assessment, range of treatment, and care of patients of all ages and clinical service needs.
• Serves as a consultant and mediator for physicians, NPs, PAs, nurses, and ancillary staff.
• Communicates professionally with referring and receiving facilities regarding all patient transfers, bed placements, and coordinates patient movement.
• Uses problem-solving skills to determine the best course of action for patient clinical outcomes, considering physicians’ preferences and hospital needs.
• Tracks and trends barriers to patient intake flow; makes recommendations and develops action plans to improve processes and systems.
• Participates in daily bed management meetings (possibly virtual) and effectively communicates resources and issues to appropriate facility areas.
• Demonstrates knowledge of regulatory requirements such as EMTALA, HCA Ethics and Compliance policies, and quality initiatives; monitors self-compliance and implements process changes.
• Adheres to established policy, procedure, and standards of care; escalates issues through the established chain of command in a timely manner.
• Recommends process changes to create a more efficient, customer-centered process.
• Attends staff meetings, completes annual educational requirements, and other specified learning activities on time.
• Utilizes other team members and their experience to ensure the best plan of care for the patient.
• Practices and adheres to the Code of Conduct, philosophy, and Mission and Value Statement.
• Performs other duties as assigned.

Requirements

• Graduate of an accredited nursing program required; Bachelor’s degree in Nursing preferred.
• Minimum of 3 years’ related clinical experience in an acute care setting (ED or Critical Care preferred).
• RN License in the states where the HCA facilities for that Division are located—multi-state license required if the Transfer Center covers more than a single state (may be obtained upon hire).

Skills

• Knowledge of the principles and practices of hospital and clinical operations and patient care practices.
• Demonstrated skills in problem-solving, analytical and critical thinking, prioritization, negotiation, conflict resolution, and proactive decision-making.
• Ability to establish and maintain collaborative and effective working relationships.
• Strong communication skills in oral, written, and electronic formats.
• Ability to manage multiple tasks simultaneously.
• Knowledge of state and national rules and regulations, including EMTALA.
• Independent, driven, self-motivated, and passionate with an exceptional work ethic, integrity, and presentation skills.
• Proficient in Microsoft Office applications, Internet searches, and relevant databases.
• Ability to work independently, under pressure, and follow through on issues.
• Ability to work effectively with other employees and external parties.