RN Coordinator

About the role

Strong staffing support when it matters most. Technology and tools that streamline patient monitoring and communication to help you work more efficiently. Robust supply chains to keep you fully equipped. Ongoing clinical education to improve your skills.

Responsibilities

• Performs all transfer center functions, including centralized patient placement, in a timely, customer centered professional manner with the aid of a computer database consisting of facility service profiles, approved clinical protocols, established patient care protocols, and healthcare information
• Captures patient information accurately and concurrently in both patient records and center workflow systems
• Coordinates transfer of emergent, urgent and elective patients to a final destination facility from all potential referral sources to include but not limited to hospitals, clinics, post-acute centers, and physician offices via a single call to initiate acceptance and expedite decision making relative to a potential transfer
• Facilitates patient throughput to a final destination facility with an ongoing focus on quality and efficiency, providing follow up to all participants of the transfer
• Works well with others and promotes teamwork by demonstration of good team member behaviors. Identifies and assists team members with heavier workloads. Serves as an example of appropriate staff behavior when on or off calls
• Ensures accurate and concurrent data collection and maintenance in both patient record and center workflow systems
• Uses problem-solving skills to determine the course of action to generate the best patient clinical outcome, the physicians’ preferences, and the transferring and receiving hospitals
• Tracks and trends barriers to patient intake flow; makes recommendations and develops action plans to improve processes and systems
• Attends staff meetings, completes annual educational requirements, and other specified learning activities on time
• Utilizes other team members and their experience and background when applicable to ensure best plan of care for the patient

Qualifications

• Graduate of an accredited nursing program required; Bachelor’s degree in Nursing preferred
• Minimum of 3 years’ related clinical experience in an acute care setting (ED or Critical Care preferred)

Skills

• Knowledge of the principles and practices of hospital and clinical operations and patient care practices
• Demonstrated skills in problem solving, analytical and critical thinking, prioritization, negotiation, conflict resolution, proactive decision making
• Ability to establish and maintain collaborative and effective working relationships
• Ability to communicate effectively in oral, written, and electronic formats
• Ability to manage multiple tasks simultaneously

Benefits

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing

Pay

Market rate compensation

Schedule

Flexible schedule to accommodate the needs of the role