RN Clinical Quality Facilitator II - 40 Hours - Hybrid - Day Shift

About the role

This position is specific to HF Genesys hospital and focuses on abstraction and performance improvement work for the Heart/Vascular Service line. Additional abstraction support to other HF hospitals may be required. The Facilitator - Clinical Quality II performs complex project work with interdisciplinary groups, including senior administrators, nursing, and medical leaders, with minimal supervision from the System Director of Registries and Abstraction.

The CQF II leads or co-leads large system teams, guides implementation plans, and acts as a consultant or facilitator on regulatory, disease certification, patient safety, and quality issues. They design and deliver educational programs to assist employees, physicians, and leadership in meeting safety and quality goals. The CQF II may also assist with the design and supervision of graduate students' quality and safety projects.

Responsibilities

• Lead or co-lead large system teams and guide implementation plans.
• Act as a consultant or facilitator on regulatory, disease certification, patient safety, and quality issues.
• Design and deliver educational programs to support safety and quality goals.
• Assist with the design and supervision of graduate students' quality and safety projects.
• Perform complex project work with interdisciplinary groups, including senior administrators, nursing, and medical leaders.

Requirements

• Bachelor's degree in Nursing (required).
• Master's degree in Nursing or a related field (preferred).
• Minimum of five years of clinical experience, with two years of project management and/or process improvement experience (preferred).
• Experience in educational curriculum design and delivery (an asset).
• Experience with clinical quality and patient safety principles/initiatives; demonstrated ability to apply concepts.
• Experience with new program/initiative development, implementation, and evaluation.

Skills

• Proficiency in Microsoft Word, PowerPoint, Microsoft Excel, Care Plus, electronic mail, and Internet navigation software.
• Ability to problem-solve independently and work with minimal direction.
• Excellent organizational skills.
• Ability to work with senior leaders and large teams with diverse members.
• Demonstrated ability to negotiate and resolve conflicts.
• Ability to adapt, respond, and prioritize in a rapidly changing healthcare environment.
• Ability to manage multiple competing demands successfully.
• Ability to act as a change agent, providing direction and gaining support.
• Basic understanding of the research process and statistical analysis.
• Strong leadership and mentoring skills.
• Strong interpersonal and customer service skills.
• Strong base of patient safety knowledge, including human factors and Failure Mode and Effects Analysis.
• Strong oral and written communication skills, including presentation skills.
• Understanding of healthcare cultures, including medical and nursing cultures.
• Sound decision-making and problem-solving skills.

Shift: Day