RMA Testing Team Lead

Main Function

Maintain inventory aging and accuracy.
Transfer tested product to specified locations using PNY’s Epicor ERP system.
Make test result entries in the applicable spreadsheets or in the Epicor Log.

Qualifications

• High school or technical school certification or equivalent (electronics)
• 1-3 years' experience in QC or a product testing environment
• Working knowledge of computer hardware and accessories
• Ability to effectively lead a team
• Ability to communicate effectively in English; also, Spanish a plus
• Ability to multitask and prioritize workload
• Basic PC skills, including MS Excel and Outlook
• Working knowledge of ERP systems; Epicor a plus

Job Responsibilities

• View small parts through magnifying tools, and occasionally lift boxes weighing less than 40 pounds
• Follow ESD compliance process and procedure
• Lead RMA Testing team to achieve established goals
• Carefully monitor daily activity of testing and system transfers of RMA products
• Develop proficiency at PNY product identification to be able to sort/consolidate all RMA products
• Monitor and maintain inventory accuracy, including periodic accounting audits
• Perform visual inspection to check for gross defects and Customer Induced Damage (CID), prior to testing
• Extract USB PCBAs from their plastic housing using the appropriate tools, while wearing PPE such as safety glasses
• Perform the applicable testing, as prescribed by Test Engineering
• Alert Test Engineering of malfunctioning test equipment, or when observing repetitive failures
• Label/tag test rejects with descriptive cause of failure
• Oversee the work of temporary help, when deployed
• Segregate work-in-process, accepted products, and rejected products, from each other at all times
• Maintain a neat and orderly work area
• Afford assistance in other areas, as assigned

Compensation

The base pay range for this position is $21.64 to $24.04; the exact rate depends on several factors such as experience, skills, education, and budget.

Benefits

• Medical, dental, vision, basic life and AD&D coverage
• Short- and long-term disability
• A 401(k) retirement plan
• Annual discretionary salary increases and bonuses
• Paid company holidays, paid time off, and access to company-paid training
• Tuition reimbursement
• 529 college savings plan
• Pet insurance
• Legal and ID theft coverage
• Other voluntary insurance plans