Risk Management Specialist

About the role

The Risk Management Specialist reports to the Enterprise Risk Claims Manager within the Enterprise Risk Management Department (ERM). ERM handles all aspects of liability claims, including investigation, litigation management, and resolution in a cost-effective and timely manner.

Responsibilities

• Aids in monitoring the Legal Calendar for discovery, mediations, trials, and other dates to ensure all timelines are met appropriately.
• Gathers and compiles sensitive company information and documents for discovery requests related to general liability loss.
• Responsible for the preservation of evidence such as CCTV and products in anticipation of litigation.
• Participates in quarterly claim reviews, actuary meetings, and financial reviews.
• Assists in supporting the Injury Counselors in gathering timecards and other requested information for subpoena requests.
• Assists in managing and reviewing certificates of insurance from product vendors for insurance compliance.
• Assists the Manager - Regulatory Compliance by providing prompt product-related injury information.
• Aids in daily internal claim system data updates.
• Performs other duties as assigned.

Requirements

• Minimum education: Bachelor's degree or equivalent experience.
• Minimum type of experience: Multi-Line Adjuster license, 3+ years of multi-state retail claim experience including litigated claims management.
• Preferred type of experience: Action-oriented, independent, self-starter, comfortable working in an unstructured, fast-paced environment, retail experience a plus.

Qualifications

• Excellent verbal/written communication skills, organizational skills, attention to detail, and ability to work independently.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite and related claim software.
• Occasional planned travel.

Skills

• Microsoft Office Suite.
• Related claim software.

Benefits

• Health insurance (medical, dental, and vision).
• Paid time off.
• Tuition assistance.
• Moderate employee discounts.

Pay

N/A

Schedule

N/A