Risk Management Specialist

Key Responsibilities

• Assist with underwriting submissions across Hanover's insurance portfolio by gathering, organizing, and analyzing information required by brokers, underwriters, and carriers.
• Support the administration of multiple commercial insurance programs, including property, general liability, workers' compensation, builders' risk, cyber liability, crime, management liability, professional liability, and wrap insurance programs.
• Manage designated insurance policies, including Contractor's Equipment, Drone, Travel Accident, and other corporate insurance programs, ensuring accurate policy administration and documentation.
• Maintain accurate flood insurance records and assist with compliance requirements related to covered properties.
• Manage the full lifecycle of surety bonds, including applications, issuance, renewals, invoicing, tracking, and exoneration activities.
• Coverage contracts and agreements to identify insurance requirements and assist in evaluating compliance with Hanover's insurance standards.
• Support the review of development management agreements, joint venture agreements, property management agreements, construction contracts, leases, loan documents, and other agreements requiring insurance review.
• Provide guidance and recommendations regarding insurance provisions, contractual insurance requirements, and risk transfer language.
• Serve as a resource to development, construction, property management, accounting, legal, and corporate teams regarding insurance requirements, contractual compliance, and risk management procedures.
• Aid in insurance audits, claims-related requests, broker inquiries, and special projects as assigned.
• Support the implementation of risk management initiatives designed to protect company assets and mitigate operational risk.
• Maintain and update Hanover's risk management database to ensure accurate information is available for insurance renewals, underwriting submissions, compliance reviews, and reporting.
• Aid in preparing reports, schedules, and supporting documentation for insurance renewals, audits, and management review.

Qualifications

• Bachelor's degree in Risk Management, Finance, Business Administration, Insurance, Real Estate, or related field.
• Minimum five (5) years of experience in risk management, commercial insurance, brokerage, underwriting, or a related field, preferably supporting real estate, construction, development, or property management operations.
• Strong working knowledge of commercial insurance programs, including policy placement, coverage analysis, binders, endorsements, certificates of insurance, audits, renewals, and claims administration.
• Strong understanding of development, construction, and property management operations, including contractual insurance requirements and risk allocation principles.
• Experience reviewing and interpreting insurance requirements contained within contracts, including construction agreements, property management agreements, loan documents, and joint venture agreements.
• Understanding of contractual risk transfer principles, indemnification provisions, and insurance compliance requirements.
• Strong analytical and problem-solving skills with the ability to evaluate risk exposures and recommend practical business solutions.
• Excellent organizational skills and attention to detail, with the ability to manage multiple projects and deadlines simultaneously.
• Strong written and verbal communication skills, with the ability to communicate effectively with internal stakeholders, brokers, carriers, attorneys, and executive leadership.
• Proficiency in Microsoft Excel, Word, PowerPoint, and SharePoint.
• Experience working with contract management systems, risk management information systems, Procore, TimberScan, Entrata, or similar platforms.
• Professional designations such as ARM, CPCU, CRIS, or equivalent are highly desirable.
• Ability to work onsite at Hanover's corporate headquarters in Houston, Texas.