Risk Management Specialist

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion. Herc Rentals serves customers through approximately 607 locations and has about 10,000 employees in North America.

About the role

A Herc Risk Analyst plays an integral role in the collection process within Herc Rentals Order to Cash. Primary functions include sending accurate and timely Preliminary Notices to secure lien rights; processing lien releases/waivers to support collection of active AR; and assisting with final resolution of at-risk accounts, including payment plans and final demand letters.

Responsibilities

• Determine if lien and/or bond rights should be pursued based on various factors relating to the outstanding AR and risk for Herc Rentals’ customers.
• Determine if the equipment being used is eligible to file for lien or bond rights based on state statute.
• Research Ownership and General Contractor to ensure the accuracy of Preliminary Notices.
• Collaborate with team members in the field to confirm accurate job site information is entered into the internal system.
• Ensure all activity is documented in the required systems for tracking.
• Ensure critical deadlines and SLAs are met.
• Determine if Herc Rentals’ customer types of business can have a Lien and/or Bond claim filed.
• Ensure the proper release is provided to the customer based on the job and payments received or required.
• Assist the OTC Legal Services Team with final resolution of at-risk accounts.
• Demonstrate active participation in Herc Rentals Safety Culture, always prioritizing the safety of team members and customers alike.
• Support all team members.
• Learn and follow all company procedures and protocols.
• Other duties as assigned by Management.

Requirements

• Computer skills to support entering information into systems.
• Basic knowledge of Microsoft Word and Excel programs.
• Must react to changing business needs.
• Solid and proven computer skill set (knowledge of MS Office is preferred).
• A multitasking individual who uses project management skills to accomplish goals.
• Works and communicates effectively with all levels of the company.
• Knowledge of Statutory Lien Laws and knowledge of Lien Releases are preferred.

Skills

• Customer service focused.
• Interpersonal skills.
• Teamwork.
• Listening skills.
• Ability to communicate effectively and efficiently.
• Dependability.

Pay

$22 - $25 per hour.

Benefits

Keeping you healthy

• Medical, Dental, and Vision Coverage.
• Life and disability insurance.
• Flex spending and health savings accounts.
• Virtual Health Visits.
• 24 Hour Nurse Line.
• Healthy Pregnancy Program.
• Tobacco Cessation Program.
• Weight Loss Program.

Building Your Financial Future

• 401(k) plan with company match.
• Employee Stock Purchase Program.

Life & Work Harmony

• Paid Time Off (Holidays, Vacations, Sick Days).
• Paid parental leave.
• Military leave & support for those in the National Guard and Reserves.
• Employee Assistance Program (EAP).
• Adoption Assistance Reimbursement Program.
• Tuition Reimbursement Program.
• Auto & Home Insurance Discounts.

Protecting You & Your Family

• Company Paid Life Insurance.
• Supplemental Life Insurance.
• Accidental Death & Dismemberment Insurance.
• Company Paid Disability Insurance.
• Supplemental Disability Insurance.
• Group Legal Plan.
• Critical Illness Insurance.
• Accident Insurance.