Revenue Site Operations Business Partner - Hybrid Position

About the position

Location: Hartford, CT
Schedule: Full-Time | Day Shift | 40 Hours/Week
Department: Revenue Cycle Operations
Facility: Trinity Health Of New England Medical Group (THMG)

Responsibilities

• Champion Trinity Health’s Mission, Vision, and Values in every interaction.
• Partner with front office and billing teams to analyze weekly metrics, identify root causes, and implement action plans to improve revenue cycle performance.
• Monitor and address front-end denials (eligibility, registration, authorizations), providing actionable insights to leadership.
• Oversee and manage Registration Charge Review and Claim Edit work queues.
• Analyze Front Office Dashboard data to detect performance variances and trends.
• Design and deliver educational sessions for staff and providers, including “Billing 101” and other targeted training.

Requirements

• Bachelor’s degree in Healthcare Administration, Business, Accounting, or related field or 7–10 years of professional billing experience.
• Healthcare certifications (MA, MGMA, AAPC) preferred.
• Six Sigma or LEAN certification is a plus.
• Strong knowledge of billing systems, insurance practices, and revenue cycle operations.
• Experience with electronic practice management systems.
• Proven leadership experience and ability to influence across teams.
• Excellent communication, analytical, and relationship-building skills.
• Able to work independently, prioritize tasks, and drive initiatives forward.

Qualifications

• Minimum of 5 years of relevant experience in healthcare operations or billing.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Strong problem-solving and decision-making skills.
• Proficiency in Microsoft Office Suite.

Skills

• Strong analytical and problem-solving skills.
• Effective communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• Knowledge of healthcare regulations and compliance standards.

Benefits

• Comprehensive benefits package starting on Day 1.
• Career growth opportunities within a mission-driven organization.
• Award-winning team environment.
• Professional development resources and training.
• Meaningful work impacting patient care and operational excellence.

Pay

Commensurate with experience.

Schedule

Full-Time | Day Shift | 40 Hours/Week

Benefits

• Health insurance coverage starts on Day 1.
• Opportunities for advancement in a mission-driven organization.
• Recognition and respect from colleagues and patients.
• Training and development programs available.
• Comprehensive benefits package.