Revenue Site Operations Business Partner - Hybrid Position

About the position

Location: Hartford, CT
Schedule: Full-Time | Day Shift | 40 Hours/Week
Department: Revenue Cycle Operations
Facility: Trinity Health Of New England Medical Group (THMG)

Responsibilities

• Champion Trinity Health’s Mission, Vision, and Values in every interaction.
• Partner with front office and billing teams to analyze weekly metrics, identify root causes, and implement action plans to improve revenue cycle performance.
• Monitor and address front-end denials (eligibility, registration, authorizations), providing actionable insights to leadership.
• Oversee and manage Registration Charge Review and Claim Edit work queues.
• Analyze Front Office Dashboard data to detect performance variances and trends.
• Design and deliver educational sessions for staff and providers, including “Billing 101” and other targeted training.

Requirements

• Bachelor’s degree in Healthcare Administration, Business, Accounting, or related field or 7–10 years of professional billing experience.
• Healthcare certifications (MA, MGMA, AAPC) preferred.
• Six Sigma or LEAN certification is a plus.
• Strong knowledge of billing systems, insurance practices, and revenue cycle operations.
• Experience with electronic practice management systems.
• Proven leadership experience and ability to influence across teams.
• Excellent communication, analytical, and relationship-building skills.
• Able to work independently, prioritize tasks, and drive initiatives forward.

Qualifications

• Minimum of 5 years of relevant experience in healthcare billing and revenue cycle management.
• Experience with Epic, Cerner, or other EHR systems.
• Knowledge of HIPAA regulations and compliance.
• Ability to manage multiple projects simultaneously.

Skills

• Strong analytical and problem-solving skills.
• Excellent interpersonal and communication skills.
• Proficiency in Microsoft Office Suite.
• Ability to work effectively in a team environment.

Benefits

Comprehensive benefits package including health insurance coverage starting on Day 1, award-winning team, and opportunities for professional development.

Pay

Competitive salary commensurate with experience.

Schedule

Full-Time | Day Shift | 40 Hours/Week

About Us

T Trinity Health Of New England Medical Group is a leading network of primary care providers, specialists, and surgeons serving communities across Connecticut and Western Massachusetts. We deliver comprehensive care—from urgent care and imaging to surgery and rehabilitation—serving thousands of patients each year with compassion and excellence. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

Why Join Us?

• Career Growth: Opportunities for advancement in a mission-driven organization.
• Comprehensive Benefits: Health insurance coverage starts on Day 1.
• Award-Winning Team: Be part of a recognized and respected Patient Access Department.
• Professional Development: Access to training, certifications, and leadership development.
• Meaningful Work: Make a real impact on patient care and operational excellence.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.