Lead Revenue Operations Specialist (Hybrid)

About the Role

As a Lead Revenue Operations Specialist, you'll take the reins on major RevOps initiatives. You'll not only build solutions and partner cross-functionally—you'll own a significant portion of our tech stack or funnel, scope and lead multi-team projects, and coach teammates on AI-enabled ways of working. You're both a builder and a strategist, enabling Homebase to scale with speed and precision.

Responsibilities

• Contribute to the shared ownership of Salesforce—driving adoption, design, automation, and scalable integrations as part of a collaborative ownership model.
• Support the implementation and administration of our GTM tech stack—serve as an administrator for the tools and processes while helping to build scalable connections between systems and processes.
• Lead the design and development of technical processes and frameworks that support forecasting, capacity planning, and GTM performance management.
• Scope, design, and lead cross-functional RevOps projects with Sales, Marketing, Customer Support, Analytics, and Finance stakeholders.
• Assist in driving the roadmap for data visibility and reporting—partnering closely with business leaders.
• Build organizational clarity around RevOps initiatives—ensuring strong project management, stakeholder alignment, and delivery against milestones.
• Collaborate with other RevOps team members and coach GTM stakeholders on leveraging AI to retool workflows.
• Act as a trusted advisor on funnel strategy, recommending changes that increase conversion and velocity.

Requirements

• 5+ years in Revenue Operations or related GTM operations role.
• Strong Salesforce expertise; able to design scalable processes and automation. (Salesforce Developer Certification preferred)
• Strong Databricks & Omni knowledge (preferred) or equivalent BI/analytics platform experience.
• Familiarity with GTM tools and how they connect with the broader tech stack (e.g., Talkdesk, Calendly, Mogli).
• Proven ability to scope and lead projects end-to-end with cross-functional partners.
• Demonstrated ownership of a significant portion of a revenue funnel or tech stack.
• Strong project management and organizational skills—able to manage multiple priorities with clarity.
• AI fluency—comfortable managing GTM AI tooling (e.g., Gong, Sierra) and utilizing AI to streamline RevOps workflows (ChatGPT, Claude, Cursor); coaches others on AI-enabled ways of working.
• Exceptional communication, influence, and leadership across teams.

Company Values

• Be Customer Obsessed – Solve problems with empathy and creativity.
• Move Fast, Learn Fast – Experiment, take action, and grow every day.
• Own Your Impact – Think big, focus on what matters, and make decisions you stand behind.
• Master Your Craft – Excellence fuels impact—show up, step up, and make your mark.
• Win Together – Put goals over roles, lead with trust, and connect to our mission and each other.

Benefits

Canada

• Ownership & Savings: Stock options + TFSA/RRSP with 4% company match
• Health & Wellness: Comprehensive medical, dental, and vision for you and your dependents
• Time Flexibility: Flex time off + company holidays + designated focus periods
• Family Support: Maternity/Parental Leave EI top-up support offered (after 6 months of service)
• Work Your Way: Work From Anywhere Month + meeting-free weeks yearly
• Protection Plans: Life insurance + short/long-term disability coverage
• Workspace Perks: Meals provided, team offsites, and Customer Days

United States

• Ownership & Financial Security: Stock options + 401(k) with 4% match
• Comprehensive Healthcare: Medical, dental, and vision coverage + FSA options
• Time Flexibility: Flexible PTO + company holidays
• AI Access: Paid AI tools with minimal restrictions for building and experimentation
• Family Support: Up to 12 weeks of paid parental leave (after 6 months of service)
• Protection Plans: Life insurance + short/long-term disability coverage
• Work Your Way: Work From Anywhere Month + meeting-free weeks yearly
• Workspace Perks: Meals provided, commuter benefits, team offsites, and Customer Days

Schedule

Hybrid work schedule with required in-office days on Tuesdays and Wednesdays.

Interview Process

• Meet the Talent Acquisition team, Kaitlyn S.
• Meet the Hiring Manager, Rich D.
• Participate in a Technical Showcase with Rich D. & Justin S.
• Meet our Chief Revenue Officer, Roi C.
• Background Check + Offer Stage
• Welcome to the team, Homie!