Revenue Operations Support Analyst

Overview

Assists in the ongoing management and fitness of data elements in Salesforce.

Incorporates policies, guidelines and responsibilities for administering Salesforce in compliance with policy and business process.

Responsibilities

• Provides timely support for sales partners with a high level of accuracy, attention to detail, and customer service.
• Creates and maintains process mapping, knowledge articles, resolution notes, and other departmental documentation and resources.
• Affords senior team members with regression testing as needed.
• Performs other duties as assigned.

Qualifications

• 1 year of experience in customer-service oriented role.
• 1 year of experience in a technical troubleshooting or equivalent role.
• 1 year of experience in Paycor/Paychex or related industry experience.
• 1 year of experience in Salesforce or CRM technology.

Pay & Benefits

Compensation: In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $24.00-$38.00 hourly. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position.

Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.

Live the Paychex Values

• Act with uncompromising integrity.
• Provide outstanding service and build trusted relationships.
• Drive innovation in our products and services and continually improve our processes.
• Work in partnership and support each other.
• Be personally accountable and deliver on commitments.
• Treat each other with respect and dignity.

What's in it for you?

• We value your well-being: Over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
• We value your time: Paid time off, company holidays, culture days, and comprehensive work-life balance programs.
• We value your development: Award-winning training and development programs.
• We value your perspective: Diverse employee culture reflecting the diversity of our employees.
• We value our communities: Paid time off for volunteerism and company-wide/local initiatives benefiting organizations you care about.

Note

If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Equal Opportunity Employer

We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.