REVENUE MANAGER

About the role

The Elysée New York is celebrating 100 years of iconic Manhattan history by stepping into a brand-new era. Following a massive, top-to-bottom, $80 million renovation, we’re relaunching straight into the ultra-luxury market—and we're looking for an ambitious, analytical Revenue Manager to help lead the charge.

Responsibilities

• Drive Market Positioning: Conduct continuous competitor price and product analysis to ensure the Elysée maintains a commanding and appropriate rate position relative to our primary luxury competitive set.
• Maximize RevPAR: Optimize revenue performance by analyzing demand, establishing aggressive yet achievable selling and oversell strategies, and curating the ideal business mix to drive profitability during this centennial milestone.
• Dynamic Inventory Control: Formulate and implement transient and group inventory restrictions and pricing strategies across all distribution channels to maximize yield based on Manhattan demand spikes, seasonal trends, and historic data.
• Soft-Spot Mitigation: Proactively identify low-demand periods ("soft spots") and collaborate with the Revenue Management Committee and commercial teams to design targeted, on-brand initiatives to drive luxury volume during off-peak times.
• Protect the long-term pricing power and yield of the property, ensuring that discount strategies are never deployed at the expense of our luxury brand integrity.
• Rate Plan Architecture: Build, manage, and audit all complex rate plans, seasons, and promotional packages within the Property Management System (PMS) and Central Reservation System (CRS).
• Maintain Channel Integrity: Ensure seamless pricing execution and absolute rate parity across all global distribution systems (GDS), Online Travel Agencies (OTAs), brand websites, and direct booking channels.
• Revenue Protection: Maintain tight control over billing processes; verify and process all No-Show and Late Cancellation fees accurately within the appropriate hotel systems according to brand standards.
• Ensure all technical interfaces, system mappings, and connectivity between the PMS, RMS, and distribution channels are running flawlessly to eliminate booking friction or revenue leakage.
• Lead Strategy Preparation: Anchor the weekly Revenue Strategy Meetings by preparing the executive agenda, performance critiques, historical tracking, and future competitive market recommendations for hotel leadership.
• Generate and distribute daily, weekly, monthly, and quarterly revenue reports, providing clear, actionable data visualizations and takeaways for all market segments.
• Financial Planning: Partner with the General Manager, Director of Finance, and the Director of Commercial to compile the Monthly Forecast, Annual Budget, and Commercial Marketing Plan.
• Group Sales Synergy: Collaborate closely with the Sales team to review prospective group business. Analyze space-to-room ratios and transient-versus-group profitability to protect high-yield transient inventory.
• Share relevant market insights with Front Office, Reservations, and Guest Relations teams to strengthen operational alignment, upselling practices, and reservation handling.

Qualifications

• Education: Bachelor’s degree in Hospitality Management, Finance, Economics, Business Administration, or a related field; or an equivalent combination of luxury hospitality experience and analytical training.
• Experience: A minimum of 1–3 years of progressive revenue management experience, ideally within an independent luxury boutique hotel or an ultra-luxury Manhattan environment.
• Previous experience operating within an environment driven by premium hospitality metrics and luxury distribution standards.
• Ability to work a flexible schedule to evaluate dynamic demand shifts and support critical commercial or forecasting deadlines.

Skills

• Analytical & Mathematical Precision: Advanced capability to work with complex statistical data, forecasting models, and financial concepts.
• Communication Excellence: Outstanding written and verbal communication skills. Ability to translate dense data into compelling, high-level presentations and recaps for ownership and executive committees.
• Problem Solving & Agility: Strong reasoning skills with a proven ability to solve practical problems and pivot pricing strategies swiftly in the fast-moving, high-pressure New York City market.
• Systems Fluency: Deep familiarity with leading hospitality Property Management Systems (PMS), Revenue Management Systems (RMS), and advanced Excel functions.
• Strong understanding of luxury guest behavior, high-net-worth travel trends, luxury travel advisor networks, and consortia programs.
• Exceptional emotional intelligence, professional discretion, sound judgment, and acute attention to detail.

Benefits

• Annual salary of $110,000–$130,000.
• A comprehensive benefits program for eligible associates and their family members.
• A 401(k) matching program for eligible associates.
• Learning, development, and career-advancement opportunities.
• Travel discounts at participating Crescent-managed hotels and resorts throughout North America.