Revenue Manager

About the Role

The Revenue Manager oversees day-to-day revenue reconciliation and reporting processes across all Spotless Brands subsidiaries. This role manages a team of 3–6 Revenue Accountants and serves as the primary owner of revenue accuracy and integrity across 200+ locations. The Revenue Manager ensures that all point-of-sale (POS) data is reconciled accurately against financial records, investigates and resolves discrepancies, and maintains strict internal controls over revenue reporting. This position requires an exceptionally detail-oriented professional who thrives in a high-volume, multi-brand, multi-system environment and is committed to delivering accurate, timely financial data to support leadership decision-making.

Responsibilities

• Oversee daily revenue reconciliation processes across all Spotless Brands subsidiaries and 200+ locations, ensuring accuracy and completeness of all revenue data.
• Manage, develop, and hold accountable a team of 3–6 Revenue Accountants; set clear performance expectations, provide ongoing coaching, and conduct regular performance reviews.
• Reconcile revenue data from multiple POS systems against bank deposits, gift card liability reports, membership billing platforms, and general ledger entries; identify, investigate, and resolve discrepancies in a timely manner.
• Serve as the primary point of contact and subject matter expert for all POS system integrations and data feeds, working cross-functionally with IT, Operations, and brand-level teams to resolve system discrepancies.
• Prepare and review daily, weekly, and monthly revenue reports; ensure all reporting deadlines are consistently met.
• Monitor and maintain internal controls over the revenue cycle, including cash handling procedures, credit card settlements, refunds/voids, and discount/coupon redemptions across all brands and locations.
• Partner with brand operations teams to research and resolve location-level revenue variances; communicate findings clearly and escalate material issues.
• Support monthly, quarterly, and year-end close processes by providing accurate revenue schedules, reconciliations, and supporting documentation to the accounting and finance teams.
• Assist in the development and documentation of revenue-related policies, procedures, and process improvements to enhance efficiency and scalability across the enterprise.
• Support internal and external audit requests by providing accurate revenue documentation, reconciliations, and explanations of variances.

Requirements

• Bachelor’s degree in Accounting or a related field required.
• 5+ years of progressive accounting experience, including at least 2 years of direct experience with revenue accounting, revenue reconciliations, revenue recognition, and related accounting processes.
• 2+ years of supervisory or team lead experience required.
• Prior experience working with POS systems in a retail, hospitality, car wash, or service industry environment preferred.
• Experience with ERP/accounting systems (e.g., NetSuite, QuickBooks, Sage, or similar) required; experience with subscription billing platforms a plus.
• Advanced proficiency in Microsoft Excel required (pivot tables, VLOOKUP/XLOOKUP, complex formulas, and data analysis).

Skills

• Exceptional attention to detail and commitment to accuracy; ability to detect and resolve discrepancies in high-volume data environments across 200+ locations.
• Strong understanding of revenue reconciliation principles, including POS-to-bank reconciliation, deferred revenue, gift card liability, and credit card settlement processes.
• Demonstrated ability to manage, coach, and develop a team; holds self and others accountable for quality and timely deliverables.
• Proficiency with multiple POS systems and the ability to quickly learn new systems and data integrations; experience reconciling data across disparate platforms is essential.
• Strong analytical and problem-solving skills; ability to identify root causes of discrepancies and implement sustainable solutions.
• Effective verbal and written communication skills; ability to translate complex financial data into clear summaries for operational and leadership audiences.
• Highly organized with the ability to manage multiple competing priorities and meet deadlines in a fast-paced, high-growth environment.
• Knowledge of GAAP revenue recognition principles and their application to service-based, subscription, and retail businesses.
• Ability to work cross-functionally with Operations, IT, and brand-level teams in a collaborative and solutions-oriented manner.

Physical Requirements

• Primarily sedentary role performed in an office or remote work environment; prolonged periods of sitting and working at a computer required.
• Ability to operate standard office equipment, including computers, monitors, keyboards, and phones.
• Occasional travel to Spotless Brands subsidiary locations may be required (estimated up to 10%).