Revenue Generation Associate (University of Missouri-Kansas City)

About the role

Playfly Sports is seeking a Revenue Generation Associate to join the team in Kansas City, MO (in‑person). The associate should be passionate about preserving a culture that encourages, supports, and celebrates diverse voices. Revenue will be generated primarily through outbound phone calls, venue tours, and face‑to‑face appointments/presentations. Day‑to‑day leadership and mentoring will be provided by the Director, Sales and Service, and the associate will receive the tools, programs, and systems needed to “BE GREAT.”

Responsibilities

• Perform outbound calls and service inbound calls for all ticketed sports.
• Manage inventory for sale including season tickets, renewals, upgrades and add‑ons, group tickets, partial/mini‑plan ticket packages, and single‑game tickets.
• Meet or exceed weekly and monthly sales goals while exceeding client expectations in value and customer service.
• Maintain computerized records of all prospects and customers within the Ticketing/CRM database.
• Work home games, performing various ticket sales and service duties as assigned and agreed upon with leadership.
• Contact area businesses and individuals via phone, in‑person appointments, and networking events to sell season tickets, corporate, partial plans, and group ticket plans.
• Execute outbound calls and face‑to‑face appointments daily.
• Additional responsibilities as assigned by the Leadership Team.
• Other job‑related duties as assigned.

Qualifications

• Experience in ticket sales is preferred but not required.
• Bachelor’s Degree is preferred but not required.
• Desire to grow a career in the sports ticket sales industry or collegiate athletics.
• Strong work ethic, self‑starter, demonstrated organizational skills and attention to detail.
• A genuine desire to help people.
• Computer proficient (Microsoft Word, Excel, Outlook).
• Excellent communication, presentation, and listening skills.
• Ability to remain focused on sales goals, work independently and as part of a team.
• Ability to encourage collaboration, flexibility, equity, and inclusion that enables colleagues to contribute to their full potential, feel valued, and supported.

Schedule

• Availability to work outside typical office hours, including nights and weekends as needed.
• May require occasional travel.
• The work is sedentary in nature; walking, standing, bending, and carrying light office items are required.
• Work is typically performed in an adequately lighted and climate‑controlled office environment.