Revenue Generation Associate (University of Missouri-Kansas City)

About the role

The Revenue Generation Associate will play a crucial role in generating revenue for Playfly Sports, primarily through outbound calls, venue tours, and face-to-face appointments/presentations. The position will be supervised by the Director, Sales and Service.

Responsibilities

• Perform outbound calls and service inbound calls for all ticketed sports events.
• Inventory available for sale across the venue, including season tickets, renewals, upgrades and add-ons, group tickets, partial/mini-plan ticket packages, and single-game tickets.
• Maintain computerized records of all prospects and customers within the Ticketing/CRM database.
• Work home games, performing various ticket sales and service duties as assigned and agreed upon with leadership.
• Contact area businesses and individuals via phone, in-person appointments, and networking events to sell season tickets, corporate, partial plans, and group ticket plans.
• Execute outbound calls and face-to-face appointments daily.
• Additional responsibilities as assigned by Leadership Team.

Requirements

• Experience in ticket sales is preferred but not required.
• Bachelor’s Degree is preferred but not required.
• Desire to grow a career in the sports ticket sales industry or collegiate athletics.
• Strong work ethic, self-starter, demonstrated organizational skills and attention to detail.
• A genuine desire to help people.
• Computer proficient (Microsoft Word, Excel, Outlook).
• Excellent communication, presentation, and listening skills.
• Ability to remain focused on sales goals, work independently and as part of a team.
• Ability to encourage collaboration, flexibility, equity, and inclusion that enables colleagues to contribute to their full potential, feel valued, and supported.

Qualifications

• Availability to work outside typical office hours including nights and weekends as needed.
• The work is sedentary in nature, involving walking, standing, bending, and carrying of light office items.
• The work is typically performed in an adequately lighted and climate-controlled office environment.
• May require occasional travel.

Skills

• Outbound calling skills.
• Customer service and sales experience.
• Database management skills.
• Event planning and execution.
• Networking and relationship-building abilities.

Benefits

Playfly Sports offers a competitive compensation package, including a comprehensive benefits program that includes health insurance, retirement savings options, and paid time off.

Pay

Compensation is commensurate with experience.

Schedule

The schedule is flexible and may include evenings, weekends, and holidays as needed.

Company Information

Playfly Sports is a full-service, leading sports marketing and media company that enables brands to engage with sports fans on a local, regional, and national level through scaled linear, digital, and experiential assets. Playfly Sports drives outcome-based solutions into 90-million households via more than 7,800 live U.S. broadcasts of MLB, NBA, and NHL games; and influences sports fans of all ages through the management of college and high school multimedia rights, uniform branding, and high-profile sports sponsorship platforms. Playfly Sports is committed to equal employment opportunities regardless of any protected characteristic.

EEOC & Diversity Statement

Playfly Sports affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Playfly Sports is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability.