Revenue Generation Associate (Washington State University)

About the role

The Revenue Generation Associate will play a crucial role in generating revenue for Playfly Sports at Washington State University. The position involves outbound calls, venue tours, and face-to-face appointments to sell various ticket types, including season tickets, renewals, upgrades, and add-ons. The associate will also engage with businesses and individuals to promote these products.

Responsibilities

• Perform outbound calls and service inbound calls for all ticketed sports events
• Inventory and sell available tickets for season tickets, renewals, upgrades, add-ons, group tickets, partial/mini-plan ticket packages, and single-game tickets
• Maintain computerized records of all prospects and customers within the Ticketing/CRM database
• Contact area businesses and individuals via phone, in-person appointments, and networking events to sell season tickets, corporate, partial plans, and group ticket plans
• Execute outbound calls and face-to-face appointments daily
• Additional responsibilities as assigned by Leadership Team

Requirements

• Bachelor’s Degree preferred but not required
• Experience in ticket sales preferred but not required
• Desire to grow a career in the sports ticket sales industry or collegiate athletics
• Strong work ethic, self-starter, demonstrated organizational skills, and attention to detail
• Computer proficient (Microsoft Word, Excel, Outlook)
• Excellent communication, presentation, and listening skills
• Ability to remain focused on sales goals, work independently, and as part of a team
• Ability to encourage collaboration, flexibility, equity, and inclusion that enables colleagues to contribute to their full potential, feel valued, and supported

Qualifications

• Desire to help people
• Availability to work outside typical office hours including nights and weekends as needed

Skills

• Outbound calling
• Ticket sales
• Customer service
• Database management
• Communication and presentation skills

Benefits

Playfly Sports offers a competitive compensation package based on several factors including skill set, depth of experience, certifications, and specific work location. The base pay range for this role is $41,200—$48,200 USD.

Pay

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.

Schedule

The work is typically performed in an adequately lighted and climate-controlled office environment. May require occasional travel.

What We Do

Playfly Sports is the full-service, leading sports marketing and media company that enables brands to engage with sports fans on a local, regional, and national level through scaled linear, digital, and experiential assets. Playfly Sports drives outcome-based solutions into 90-million households via more than 7,800 live U.S. broadcasts of MLB, NBA, and NHL games; and influences sports fans of all ages through the management of college and high school multimedia rights, uniform branding, and high-profile sports sponsorship platforms. Playfly Sports has the unique ability to partner, innovate, and advance the aspirations of athletes, brands, academic institutions, and sports fans across the U.S.

What We Stand For

We are dedicated to creating a workplace where everyone can thrive. We believe in diversity, equity, and inclusion and are committed to making a positive impact through our actions. We unite for equality and equity and are committed to equal employment opportunities regardless of any protected characteristic.

Accommodations

Playfly Sports is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations.

EEOC & Diversity Statement

Playfly Sports affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Playfly Sports is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability.