Revenue Cycle Team Lead

Key Responsibilities

• Supervise Billing Specialists by assigning daily tasks, monitoring performance, and offering ongoing support.
• Train and mentor team members on billing procedures and payer-specific requirements.
• Evaluate billing operations and recommend quality improvement initiatives.
• Review uncollectible accounts and recommend resolution steps.
• Manage the assignment and processing of Medicare, Medicaid, and Commercial claims and payments.
• Step in to personally process claims and payments as needed based on workload or complexity.
• Maintain clear, professional communication and promote a collaborative team environment.

About You

• Skills and Qualifications:
• Strong knowledge of billing operations in a healthcare setting, particularly in home health or hospice.
• Proven problem-solving and troubleshooting capabilities.
• Effective in managing high-volume workloads in a metrics-based environment.
• Skilled at handling confidential information and maintaining discretion.
• Well organized, detail-oriented, and capable of multi-tasking in a deadline-driven environment.
• Comfortable using various computer systems and online tools.
• Professional demeanor and ability to lead a team with integrity and respect.
• Adaptable to evolving workflows, systems, and business needs.

Education And Experience

• Must be at least 18 years old with a high school diploma or GED.
• Minimum 2 years of home health or hospice billing experience required.
• Supervisory or team leadership experience is a plus.
• Experience with Homecare HomeBase preferred.

Training And Technical Requirements

• Proficiency in Microsoft Office Suite, particularly Excel and Outlook.
• Ability to learn and navigate multiple systems efficiently.
• Experience in creating or maintaining billing documentation and support tools.