Revenue Cycle Team Lead

Primary Responsibilities

• Train team members and perform quality reviews on processes for authorizations, eligibility verification, and billing/collections to ensure efficiency and timeliness
• Resolve customer requests and concerns expediently and respectfully
• Assist with administrative duties related to quality assurance, education, and process improvement
• Track and resolve urgent requests, ensuring proper procedures
• Monitor, research, compile, and report findings to leadership utilizing Microsoft Office Suite and SharePoint
• Troubleshoot processes and review with Supervisor/Manager
• Provide feedback on team member performance for training opportunities
• Serve as a backup for authorization, eligibility, and collections

Required Qualifications

• 1+ years of experience in medical billing, collections, or business office experience in a home health, hospice, or personal care services setting
• Medical terminology knowledge
• Basic PC skills, including MS Word and Excel

Preferred Qualifications

• 6+ months of revenue cycle experience
• Personal Care Services billing/collection experience

Pay

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc.

Benefits

• A comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution (all benefits are subject to eligibility requirements)

Hourly Pay Range

The hourly pay for this role will range from $19.55 to $29.35 per hour based on full-time employment.

Equal Opportunity Employer

We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Drug-Free Workplace

Candidates are required to pass a drug test before beginning employment.