Revenue Cycle Project Manager

Panoramic Health Come Join our team!! The RCM Project Manager will be responsible for planning and delivering enterprise revenue cycle initiatives across functional teams and regions. The Project Manager will turn approved priorities into project plans, coordinate dependencies, hold participants accountable for commitments, and manage implementation through operational handoff. The VP of RCM sets enterprise priorities. Operational leaders remain accountable for ongoing service delivery and financial results. The Project Manager will be highly motivated to face challenges of a rapidly growing organization and committed to service excellence. Responsibilities Defines project scope, objectives, deliverables, success measures, business owners, and acceptance criteria with the project sponsor and functional leadersBuilds and maintains project plans, decision logs, risk and issue logs, and action tracking. Escalates competing priorities and overdue deliverables, and documents approved changes to scope, timing, or resourcesCoordinates initiatives across regional RCM, AR, Payment Integrity, Insurance Verification and Referrals, Authorizations, Medical Records, Coding, Credentialing, Patient Support, Finance, IT, and vendorsTranslates workflow problems into requirements with operational owners, and documents current and future processes, handoffs, and ownershipCoordinates technology and vendor implementation, including requirements, configuration, access, testing, and deployment. Engages authorized technical owners for system changesManages portal access and documentation improvement projects with Medical Records and IT, and transfers ongoing access administration and records retrieval to Medical RecordsCoordinates SOPs, process guides, and training materials with subject matter experts. Arranges end-user training, including athenaOne and other RCM systems, and verifies readinessPlans and coordinates user acceptance testing, defect resolution, and readiness reviews before implementationProvides project updates to the Director and VP of RCM, including milestones, risks, decisions required, and recovery plansCompletes documented handoffs to the operational owner and validates post-implementation results against agreed baselines and success measures through project closureCoordinates improvement projects arising from practice escalations while the Director of RCM retains accountability for the escalation and financial recoverySupports acquisition and practice onboarding projects as assignedMaintains project planning, testing, status reporting, and handoff templatesPerform other duties and responsibilities as required, assigned, or requested Requirements Bachelor’s degree not required. Equivalent experience accepted.PMP, Lean Six Sigma, or equivalent project management training or certification preferred.5+ years of relevant healthcare experience, including cross-functional project delivery.Experience implementing RCM workflows, technology, vendor services, or operational improvements.Experience managing requirements, testing, training, adoption, and operational handoffs.athenaOne experience required.Multi-practice physician organization, nephrology, or specialty care experience.Experience coordinating offshore teams.Epic, AdvancedMD, Veradigm, or other RCM platform experience.Excellent interpersonal and communication skills.Strong project planning, dependency management, facilitation, risk management, and change control skills.Working knowledge of physician revenue cycle workflows and the impact of incomplete handoffs.athenaOne knowledge sufficient to define requirements and validate workflow and reporting changes.Ability to coordinate technical and operational teams, challenge incomplete deliverables, and escalate decisions.Ability to manage several projects without taking permanent ownership of daily production work.Strong Microsoft Office skills, specifically Excel and PowerPoint, with strong process documentation and project tracking skills. The Company is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, or any other status protected by federal, state, or local laws. 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