REVELxp - Seasonal Event Coordinator, SMU

About the role

REVELxp is looking for a revenue and operations-minded individual. The Seasonal Event Coordinator reports to and supports the General Manager, Event Manager, or the Deputy General Manager in executing company objectives at assigned properties. This is a seasonal full-time, hourly position through December with an opportunity to grow into full-time, salaried employment.

The REVELxp Seasonal Event Coordinator oversees and organizes events from conception to completion. The ideal candidate possesses experience in live event management, is super detail-oriented, and is a proactive problem solver. This role requires someone who can understand and conceptualize an event plan from an initial, big-picture vision down to every minute detail, including interfacing with clients, internal operations, and managing 3rd party vendors. The Seasonal Event Coordinator should be able to perform efficiently in a high-pressure environment and demonstrate excellent problem-solving and decision-making skills.

Responsibilities

• Execute premium events at local properties, including the creation of site maps, customer logs, signage, and catering set-ups
• Hire, train, manage, and motivate part-time event game day staff including bellhops, gameday hosts, and security personnel
• Aid in facilitating weekly coordination meetings to align staff members and define game day operational priorities and expectations
• Take charge of various operational processes, including quality control and inventory management, to ensure smooth and efficient event execution
• Update and maintain customer logs to be shared with vendor or operations team for improved communication and service delivery
• Cultivate and nurture relationships with game day vendors, serving as the main point of contact for seamless collaboration and service delivery
• Effectively problem solve before, during, and after events
• Maintain, properly store, and secure assets between events
• Provide excellent customer service onsite, addressing guest inquiries and concerns promptly and professionally
• Proactively identify opportunities to enhance the overall guest experience during events

Requirements

• Exceptional interpersonal and communication skills, with a knack for building and nurturing relationships in a dynamic event environment
• Strong organizational skills, with a keen ability to gather and synthesize key information to support effective decision-making
• Thrives in a fast-paced, high-pressure environment, demonstrating poise and adaptability in the face of challenges
• Demonstrated problem-solving abilities, coupled with a proactive approach to overcoming obstacles and achieving desired outcomes

Physical Requirements

• Ability to stand and walk for extended periods during events
• Ability to lift and carry items up to 25 pounds (e.g. event materials, signage)
• Ability to bend, stoop, and reach
• Manual dexterity to handle event materials and technology
• Ability to work in varied environmental conditions, including outdoor spaces
• Good visual acuity and attention to detail
• Ability to travel to event sites, including international, as needed

Work Environment

• Combination of office and on-site event environments
• Fast-paced conditions during live events
• Frequent interaction with clients, vendors, and large groups
• Ability to work weekends, evenings, or multi-day work assignments