REVELxp - Seasonal Event Coordinator, Florida State University

About the role

REVELXP is a premier sports hospitality company. We work with hundreds of college and professional teams and major sporting events to deliver exceptional fan experiences, including full-service tailgates, premium hospitality events and exclusive ticket packages. In addition to managing fan experience offerings, we also provide comprehensive hospitality solutions to our team and event partners with event staffing, event management, premium hospitality management and venue installations.

We are growing at a rapid pace and are looking for goal-oriented, purpose-driven, high-energy individuals to join our team!

We created REVELXP to reimagine and redefine game day with memory-making experiences that ignite fan passion, drive attendance, and build loyalty for sports and entertainment brands across the world. We believe that sports play a powerful, community-building part in society and we work with the purpose of amplifying the social experience around gameday.

Job Description

REVELXP is looking for a revenue and operations-minded individual. As the Seasonal Event Coordinator, you will report to and support the General Manager, Event Manager or the Deputy General Manager in executing company objectives at assigned properties. You will be expected to build strong relationships with guests and lead hourly game day staff and other office staff.

Duties and Responsibilities

• Lead the flawless execution of events at partner schools, with a special emphasis on game day operations.
• Provide guidance and support to hourly staff, ensuring they are equipped to deliver exceptional service during game day events.
• Aid in facilitating weekly coordination meetings to align staff members and define game day operational priorities and expectations.
• Take charge of various operational processes, including quality control, inventory management, to ensure smooth and efficient event execution.
• Update and maintain customer logs to be shared with vendor or operations team for improved communication and service delivery.
• Cultivate and nurture relationships with game day vendors, serving as the main point of contact for seamless collaboration and service delivery.
• Provide excellent customer service onsite, addressing guest inquiries and concerns promptly and professionally.
• Proactively identify opportunities to enhance the overall guest experience during events.

Requirements

• Exceptional interpersonal and communication skills, with a knack for building and nurturing relationships in a dynamic event environment.
• Strong organizational skills, with a keen ability to gather and synthesize key information to support effective decision-making.
• Thrives in a fast-paced, high-pressure environment, demonstrating poise and adaptability in the face of challenges.
• Demonstrated problem-solving abilities, coupled with a proactive approach to overcoming obstacles and achieving desired outcomes.