REVELxp - Seasonal Event Coordinator, SMU

About REVELxp

REVELxp is a premier sports hospitality company. We work with hundreds of college and professional teams and major sporting events to deliver exceptional fan experiences, including full-service tailgates, premium hospitality events, and exclusive ticket packages. In addition to managing fan experience offerings, we provide comprehensive hospitality solutions to our team and event partners with event staffing, event management, premium hospitality management, and venue installations.

We are growing at a rapid pace and are looking for goal-oriented, purpose-driven, high-energy individuals to join our team. REVELxp was created to reimagine and redefine game day with memory-making experiences that ignite fan passion, drive attendance, and build loyalty for sports and entertainment brands worldwide. We believe sports play a powerful, community-building role in society and work with the purpose of amplifying the social experience around game day.

Our fast-paced, fun environment fosters true partnerships with the professional sports properties we work alongside. The REVELxp team seeks innovative self-starters who want to be part of reshaping fan experiences across the nation. We operate along a core set of values that set us apart: service, entrepreneurship, and joy.

About the Role

The Seasonal Event Coordinator reports to and supports the General Manager, Event Manager, or Deputy General Manager in executing company objectives at assigned properties. This is a seasonal full-time, hourly position through December with an opportunity to grow into full-time, salaried employment.

The Seasonal Event Coordinator oversees and organizes events from conception to completion. The ideal candidate possesses experience in live event management, is detail-oriented, and is a proactive problem solver. This role requires someone who can understand and conceptualize an event plan from an initial, big-picture vision down to every minute detail, including interfacing with clients, internal operations, and managing third-party vendors.

The Seasonal Event Coordinator should perform efficiently in a high-pressure environment and demonstrate excellent problem-solving and decision-making skills.

Responsibilities

Operations

• Execute premium events at local properties, including the creation of site maps, customer logs, signage, and catering set-ups
• Hire, train, manage, and motivate part-time event game day staff including bellhops, gameday hosts, and security personnel
• Aid in facilitating weekly coordination meetings to align staff members and define game day operational priorities and expectations
• Take charge of various operational processes, including quality control and inventory management, to ensure smooth and efficient event execution
• Update and maintain customer logs to be shared with vendor or operations team for improved communication and service delivery
• Cultivate and nurture relationships with game day vendors, serving as the main point of contact for seamless collaboration and service delivery
• Effectively problem solve before, during, and after events
• Maintain, properly store, and secure assets between events

Guest Experience

• Provide excellent customer service onsite, addressing guest inquiries and concerns promptly and professionally
• Proactively identify opportunities to enhance the overall guest experience during events

Requirements

Minimum Requirements

• Exceptional interpersonal and communication skills, with a knack for building and nurturing relationships in a dynamic event environment
• Strong organizational skills, with a keen ability to gather and synthesize key information to support effective decision-making
• Thrives in a fast-paced, high-pressure environment, demonstrating poise and adaptability in the face of challenges
• Demonstrated problem-solving abilities, coupled with a proactive approach to overcoming obstacles and achieving desired outcomes

Physical Requirements

• Ability to stand and walk for extended periods during events
• Ability to lift and carry items up to 25 pounds (e.g., event materials, signage)
• Ability to bend, stoop, and reach
• Manual dexterity to handle event materials and technology
• Ability to work in varied environmental conditions, including outdoor spaces
• Good visual acuity and attention to detail
• Ability to travel to event sites, including international, as needed

Work Environment

• Combination of office and on-site event environments
• Fast-paced conditions during live events
• Frequent interaction with clients, vendors, and large groups
• Ability to work weekends, evenings, or multi-day work assignments