Rev Cycle Training Manager

Essential Job Functions

Lead the design, development, and continuous improvement of comprehensive Revenue Cycle training programs by creating, refining, and deploying learning solutions aligned with organizational strategies, operational priorities, and best practices.

Oversee curriculum creation, customization, and implementation across diverse audiences and job functions, ensuring instructional methods, modalities, and tools effectively support optimal job performance and workflow efficiency.

Provide guidance and expertise on training methodologies, development processes, and standards to Revenue Cycle leadership, cross-functional partners, and internal stakeholders to support effective training decision-making and execution.

Direct the work of the Revenue Cycle Learning Specialist team, including interviewing, hiring, onboarding, coaching, performance management, quality assurance of deliverables, and fostering a collaborative, high-performance team culture.

Analyze training effectiveness using quantitative and qualitative data, preparing statistical reports that evaluate learning outcomes, identify gaps, and inform recommendations for continuous improvement.

Cultivate and maintain collaborative relationships with Revenue Cycle operations, Human Resources, Information Technology, and external vendors to ensure alignment, consistency, and accuracy across all training initiatives.

Maintain current knowledge of training methodologies, revenue cycle practices, and industry trends, proactively identifying opportunities to enhance learning systems, processes, and resource development.

Knowledge, Skills And Abilities

• Bachelor’s Degree or equivalent experience required
• Minimum of 5-7 years of relevant business experience
• Direct supervisory experience
• Comprehensive knowledge of end-to-end Revenue Cycle operations, systems, metrics, and analytics
• Advanced knowledge of training and development principles, methodologies, and techniques obtained through previous experience
• Proven ability to provide leadership to execute an organization’s training and onboarding strategy, including development and design of learning content
• Proficiency in Microsoft Office Suite
• Experience with Epic Software

Pay

Pay Range $110,240.00-$181,896.00

Salary At Lurie Children’s, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise.

Benefits

• Medical, dental and vision insurance
• Employer paid group term life and disability
• Employer contribution toward Health Savings Account
• Paid Time Off (PTO), Paid Holidays and Paid Parental Leave
• 403(b) with a 5% employer match
• Variety of Voluntary Benefits

AI Notice

Lurie Children’s utilizes certain AI-enabled features within our recruiting platform to support candidate engagement and assist recruiters in identifying and prioritizing applicants whose experience aligns with job requirements. All employment decisions are made by individuals. It is a civil rights violation with respect to recruitment, hiring, promotion, or employment for an employer to use artificial intelligence that has the effect of subjecting employees to discrimination on the basis of protected classes under the Illinois Human Rights Act or to use zip codes as a proxy for protected classes.