Training Manager

About the role

This role manages IRL training across North America (NAM), ensuring a consistent and impactful team and community experience. You’ll partner with the People and IRL teams to bring training to life, from onboarding through ongoing development, ensuring programs are delivered, evolved, and refreshed in line with Gymshark’s culture and values.

Responsibilities

• Manage, deliver, and evaluate Gymshark’s IRL retail training and career development programs and materials
• Contribute to the development of training platforms, systems, and technology
• Partner with retail training teams across regions to deliver consistent training experiences
• Deliver engaging, high-energy in-store and virtual workshops, including hands-on support for new store openings
• Use data and feedback to measure effectiveness, impact, and ROI, and drive continuous improvement
• Manage training logistics, including scheduling, facilities, and travel
• Champion DEI by ensuring all content is inclusive, accessible, and culturally appropriate
• Stay informed on legislation, best practices, and new ways of working
• Drive a culture where continuous personal and professional development thrives

Requirements

• Create and design retail training and career development programs in a fast-paced, high-volume environment
• Influence and collaborate with stakeholders at all levels
• Be a confident facilitator and storyteller with strong written and verbal communication skills
• Have a strong understanding of varied learning methods and facilitation techniques
• Experience using LMS platforms and building digital learning resources
• Able to travel & work across time zones where required

Qualifications

• Experience creating and designing retail training and career development programs in a fast-paced, high-volume environment
• Ability to influence and collaborate with stakeholders at all levels
• Confident facilitator and storyteller with strong written and verbal communication skills
• Strong understanding of varied learning methods and facilitation techniques
• Experience using LMS platforms and building digital learning resources
• Able to travel & work across time zones where required

Skills

• Creating and designing retail training and career development programs
• Collaborating with stakeholders at all levels
• Facilitating and storytelling
• Understanding varied learning methods and facilitation techniques
• Using LMS platforms and building digital learning resources
• Traveling and working across time zones

Benefits

• Comprehensive Medical, Dental & Vision plans
• Performance-based Bonus opportunity
• Competitive PTO
• Contributory 401(k)
• Gymshark Employee Discount & long service awards
• Funded multi-site fitness membership
• Enhanced Family Leave plans
• STD & LTD plans

Pay

$105,000–$115,000 + equity + staff discount apply on career site → opens the brand's careers page in a new tab.

Schedule

This is a hybrid role partially based in our New York City office. All candidates must be local or willing to relocate. You must also be authorized to work in the United States.