Training Manager

Key Responsibilities

• Align the training event pipeline with the long-range calendar, coordinating with the Director of Training Operations and the Instructor Manager
• Add dates and events to all systems of record, including Jira, Airtable, and the instructor schedule
• Synchronize systems of record so calendar data stays consistent across platforms
• Close out weekly trainings in Airtable, Jira, the LMS, and other systems of record

Training Centers and Facilities

• Manage all training facilities and track training equipment across locations, including the Warehouse, Swannanoa, VIEW Center, TEC, and Retrotec

Compliance and Documentation

• Track and submit pre- and post-training notifications for all Lead classes to the correct governing body (NC, EPA, VT)
• Collect and submit documentation for BPI and EA house certification as required
• Order BPI exams and maintain adequate inventory

Communication and Coordination

• Notify Marketing of class changes, sell-outs, or cancellations so the website can be updated accordingly
• Update WAP dashboards with any training changes
• Communicate internally about upcoming trainings, available capacity, and training criteria

Reporting and Resources

• Consolidate and send out rosters for invoicing each month, as needed
• Create training resources as needed, including PDF calendars, resource lists, and training visuals
• Manage knowledge management systems, ensuring updates are entered consistently