MANAGER - REVENUE CYCLE TRAINING
Position Summary
The Manager of Revenue Cycle Training is responsible for the development, coordination, and execution of training programs that support operational performance across all hospital-based revenue cycle functions. This role ensures effective onboarding, role-based education, and ongoing competency development to improve accuracy, support compliance, and enhance workforce effectiveness. The manager partners closely with revenue cycle operations, compliance, HIM/coding, IT/EHR, and analytics teams to align training with workflows, system functionality, and organizational priorities. This role also leads training efforts for process and system changes, ensuring staff readiness and effective go-live support.
Education, Experience, & Licensing Requirements
- Educational Requirement: Bachelor’s degree in Healthcare Administration, Business, Education, or related field is required.
- Experience Requirement: Minimum of 5 years of progressive leadership experience in hospital or health system revenue cycle operations. Experience in revenue cycle operations, training, or education preferred. Demonstrated experience of supervising staff or leading team-based work. Experience supporting process improvement initiatives or system implementations preferred. Strong knowledge of revenue cycle workflows and systems required. Cerner/Oracle preferred.
- Licensing Requirement: Certification in Project Management (PMP), Lean Six Sigma, or healthcare related credential (e.g., CRCR, CPC, CHRI) preferred.
Benefits for a Better You
- Pension Plan & 401K
- Competitive compensation
- FSA & HSA options
- PTO programs available
- Education Assistance
Why You Belong Here
You matter. We could not achieve our mission daily without the hands of our team. Our culture and compassion for our patients and team is a distinct reflection of our dynamic workforce. Each team member is focused on being part of something much bigger than themselves. Join our St. Luke’s family to be a part of making life better for our patients, their families, and one another.