Retreat Director

Responsibilities

• Execution of Company Goals – Implement strategic initiatives that align with growth and service excellence.
• Membership Growth & Retention – Increase conversions by 30%, boost retention, and maintain a booked-solid schedule.
• Staff Recruitment & Leadership – Recruit, onboard, and mentor a talented team of therapists and retreat associates.
• Team Supervision & Development – Lead and inspire staff, ensuring high morale, productivity, and commitment to company goals.
• Sales & Marketing Implementation – Develop marketing campaigns, social media strategies, and local business partnerships.
• Business Outreach & Community Engagement – Build relationships, fitness and wellness professionals to expand network.
• Customer Experience & Satisfaction – Ensure every guest and member receives a personalized, elevated experience.
• Google Reviews & Brand Reputation – Encourage and manage 10 daily online reviews, ensuring a positive digital presence.
• Day-to-Day Operations Management – Oversee retreat operations, scheduling, inventory, and daily Membership signups.
• Financial Management: Monitor KPIs analyze key metrics, and provide insights to the owner.

Qualifications

• A minimum of 2 years of membership-based service or retail management experience.
• Experience in conflict resolution and training, coaching sales team to meet and exceed membership and sales targets.
• Developing and executing marketing strategies to increase memberships and sales for our massage services.
• Lead membership drives, promotions, and marketing campaigns to attract new clients.

Company Values

• Loyal
• Authentic
• Passionate
• Diligent

Pay

$40,000.00 - $60,000.00 per year