Assistant Retreat Director

Benefits

• Bonus based on performance
• Employee discounts
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources
• 401(k)
• Company parties
• Dental insurance
• Free uniforms
• Flexible schedule
• Vision insurance

About the Role

Massage Heights is seeking an Assistant Retreat Director who reports directly to the Retreat Director. The essential duties and responsibilities of the Assistant Director are to assist the Director in ensuring exceptional guest service and team member culture and satisfaction.

Responsibilities

• Selling memberships and training all staff
• Aid in recruitment, hiring, training, developing, and retaining employees
• Facilitate front desk associate training as assigned. Training includes coaching and role-playing to support membership sales
• Manage team member schedules to ensure proper execution of daily operations
• Collaborate with the Spa Manager and Assistant Manager to set individual team member and overall Retreat goals
• Create an environment that is positive and passionate about providing awesome guest experience
• Build guest loyalty by consistently following the proven operating system of Massage Heights

Qualifications

• Minimum 3 year of sales, membership and/or retail management experience
• Self-starter mentality with leadership, organization, communication, and interpersonal skills
• Experience in training, coaching, and conflict resolutions
• Working knowledge of computers and standard software
• Must be detail oriented
• Basic business math skills

Nice to Have Qualifications

• Hands-on experience with booking or any reservations POS software systems
• Understanding of spa environment and massage and skincare services

Compensation

$20.00 - $25.00 per hour

Company Overview

Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests’ wellness goals through providing therapeutic and healing services.

Company Values

• Loyal
• Authentic
• Passionate
• Diligent

Application

Join the Team at Massage Heights
(if you already have a resume on Indeed)
Or apply here.

Company Perks

• Guided learning pathway through Massage Heights University
• Flexible Schedules
• Professional & Safe Environment
• Employee Discounts
• Massage Heights Family Fund
• Sterling Retreats