Group & Retreat Camp Program Director

Program Development & Implementation

The Program Director develops, implements, and evaluates a diverse range of group camp programs, creating dynamic and engaging experiences for a wide variety of participants. With programming offered on weekdays, weeknights, and weekends, they design activities that foster leadership, teamwork, and personal growth. They oversee both day groups and groups staying overnight, ensuring a seamless, well-coordinated, and enriching experience for all participants. Additionally, they identify new opportunities for program expansion based on market trends, participant needs, and community demand to grow Camp Duncan’s impact and reach.

Community Engagement, Business Development & Program Growth

The Director is responsible for expanding group programs and partnerships at the local, state, and national levels. They actively seek new opportunities to collaborate with schools, medical groups, scouting organizations, youth-serving agencies, corporate retreats, sports teams, home school networks, leadership academies, and outdoor education programs. Additionally, they develop business strategies to grow revenue and maximize facility usage, ensuring Camp Duncan remains a premier destination for group experiences. They work to build long-term relationships with key stakeholders to enhance program offerings and strengthen community ties.

Marketing, Sales & Outreach

This includes building and maintaining relationships with key organizations, businesses, and community groups to increase participation. They oversee the creation and distribution of promotional materials, lead direct outreach efforts, and represent Camp Duncan at community events, networking functions, and industry conferences. By leveraging targeted marketing strategies, they expand the camp’s visibility, attract new user groups, and ensure consistent enrollment and financial sustainability.

Hospitality & Guest Experience

Ensuring radical hospitality and customer service is a top priority. The Director serves as the primary point of contact for all groups, ensuring clear communication and a seamless experience before, during, and after their stay. They coordinate detailed schedules, food service, and facility maintenance to enhance guest satisfaction and retention. By fostering a welcoming, service-oriented atmosphere, they build strong customer relationships that drive repeat business and positive word-of-mouth referrals.

Staff Leadership & Training

This role is responsible for recruiting, hiring, and supervising part-time, stipend, and hourly employees who assist in running program events and other essential camp operations. The Director provides ongoing training and professional development, ensuring that staff are equipped with the skills necessary to support high-quality programming, customer service, and operational efficiency. They instill a culture of teamwork, accountability, and excellence to maintain a high standard of service.

Operations, Risk Management & Facility Coordination

The Director ensures compliance with safety policies, risk management protocols, and operational procedures to prioritize participant and staff well-being. They maintain accurate records, oversee facility and equipment maintenance, and enforce safety standards for all activities. Partnering with the Executive Director, they continuously refine operational processes to enhance efficiency, guest experience, and resource utilization.

Financial & Administrative Management

The Director works with the Executive Director to manage the program budget, ensuring financial sustainability and strategic investment in program growth. They collaborate with the Administrative Manager and business office to oversee contracts, payment processing, and financial reporting for group bookings. By analyzing key performance metrics, revenue streams, and enrollment trends, they identify growth opportunities, pricing strategies, and areas for operational improvement. Additionally, they drive new revenue opportunities through strategic partnerships, program diversification, and optimized facility usage to ensure long-term financial health.

Benefits

• Salary range of $50,000-$55,000 per year, including full-time benefits, and on-site housing provided
• We offer salaries that reflect your skills, experience, and the value you bring to our team.
• Comprehensive health, dental, and vision insurance plans for eligible employees, along with access to wellness programs, mental health resources, and a family gym membership.
• Generous paid time off (PTO), including paid holidays.
• We also offer flexible work hours to help you balance your personal and professional life.
• 403(b) plan with company contributions for eligible employees after 2 years of service to help you plan for your future.
• Opportunities for continuous learning through workshops and training programs.
• A supportive work environment that values diversity, equity, and inclusion.
• We are committed to creating a workplace where everyone feels welcome and respected.
• Discounts on programs, employee assistance programs, and company-sponsored events.