Retail Warehouse/Customer Service Associate

About the Role

Habitat Bucks is seeking a customer-friendly ReStore Specialist for a full-time position at our Quakertown location. This role is crucial in driving positive change within the community by supporting all aspects of ReStore operations, including customer service, sales, heavy lifting, moving furniture and appliances, merchandising home improvement materials, and assisting with unloading donations. The position is physically demanding and takes place in a fast-paced environment that requires adaptability and flexibility throughout the day.

As a ReStore Specialist, you will encounter unique treasures and distinctive home decor pieces, making each day exciting and surprising.

Our Mission: Building Communities, Empowering Families.

Responsibilities

• Uphold store and customer service policies.
• Price donations according to company procedures and policies.
• Provide excellent customer service while selling merchandise.
• Organize and maintain assigned areas.
• Adapt to various job duties throughout the workday.
• Receive and process incoming donated items.
• Experience moving furniture or appliances is a plus.
• Perform all tasks assigned by the ReStore Manager and Assistant Manager.

Requirements

• Passion for customer service and a friendly, helpful demeanor.
• Ability to perform heavy lifting, including moving furniture and large items.
• Experience operating a pallet jack is a plus.
• Strong communication skills and a willingness to learn and adapt.
• Can-do attitude for a dynamic and hands-on role.

Physical Demands

This position requires the physical ability to:

• Sit, stand, and walk for extended periods.
• Clarity of vision at 20 feet or more, with or without corrective lenses, and the ability to distinguish colors.
• Climb ladders or scaffolding up to 6 feet high.
• Grasp, reach, stoop, speak, listen, and distinguish differences in odors.
• Lift, carry, push, and pull objects weighing up to 75 lbs.

The normal workplace includes the ReStore office and retail space, which are smoke-free. You must also be able to work in non-temperature-controlled conditions, possibly outdoors, in warehouses, or at donor facilities.