Retail Trainer
About the role
Acne Studios is a progressive luxury house and through collaboration and curiosity, we set high aspirations and strive for excellence. We value everyone’s contribution and embrace feedback to develop ourselves and others. We aim to minimise our environmental impact across all our operations and to address societal challenges in the way we conduct our business. We firmly believe that when you feel supported, included, and trusted, it enables you to enjoy your work and thrive in it. You will be a part of a team of colleagues with diverse roles and backgrounds, each with their unique skills and experiences. As Retail Trainer at our New York Office you will support Retail and Outlet stores across the region, driving sales performance and elevating brand standards through hands-on coaching and training. This role reports directly to the President, North America.
Responsibilities
- Drive sales and KPI performance by coaching, training, and developing store teams in selling, service, and product, through in-store and virtual trainings, workshops, and coaching sessions
- Observe client interactions and selling behaviors on the sales floor across North America studios, providing real-time, on-the-go feedback to Client Advisors and Store Managers
- Partner with Store Managers to identify store and market-level opportunities using sales dashboards