Retail to Business Account Executive

About the role

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Responsible for the sale of integrated communication structure to small-to-medium business customer. Develops relationships with individual businesses and the community and positions the Comcast brand as key components of the sales strategy and keeps with Comcast's touchstones.

Responsibilities

• Assists with the creation and delivery of face-to-face sales presentations that showcase knowledge of the latest Comcast products and services.
• Promotes the sale of bundled solutions designed to meet customer needs, with a focus on achieving and exceeding departmental, financial, and unit targets.
• Stays informed on the competitive landscape and emerging technologies to effectively position Comcast Business Services in the marketplace.
• Generates new leads with targeted businesses through a variety of prospecting activities, including cold calling, canvassing, customer referrals, and partner relationships.
• Maintains a strong focus on results and goal achievement.
• Assists with developing and growing the assigned sales territory, including cultivating local business partnerships and organizational affiliations.
• Builds and retains a strong customer base by delivering on the Comcast Credo and providing a consistently positive customer experience.
• Maintains and strengthens customer relationships to support retention, collaborating with internal teams to ensure service levels and operational efficiencies meet or exceed expectations through strong follow‑up and customer service skills.
• Prepares and maintains required sales and activity reports.
• Regularly participates in out-of-the-office meetings with customers and demonstrates strong verbal and written communication skills, including the ability to present, persuade, and negotiate effectively.
• Exercises independent judgment and discretion when handling matters of significance.
• Maintains regular, consistent, and punctual attendance.
• Must be open to working nights, weekends, variable schedules, and occasional overtime as needed.
• Performs other duties and responsibilities as assigned.

Qualifications

• Bachelor's degree preferred; equivalent combination of coursework and experience or extensive related professional experience also considered.
• 0-2 years of relevant work experience.
• Employees at all levels are expected to understand and apply Comcast's Operating Principles:
  • Own the customer experience - think and act in ways that put customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.