Retail to Business Account Executive

About the role

Responsible for the sale of integrated communication structure to small-to-medium business customers. Develops relationships with individual businesses and the community, positioning the Comcast brand as a key component of the sales strategy and aligning with Comcast's touchstones.

Responsibilities

• Assists with the creation and delivery of face-to-face sales presentations showcasing knowledge of the latest Comcast products and services.
• Promotes the sale of bundled solutions designed to meet customer needs, with a focus on achieving and exceeding departmental, financial, and unit targets.
• Stays informed on the competitive landscape and emerging technologies to effectively position Comcast Business Services in the marketplace.
• Generates new leads with targeted businesses through prospecting activities, including cold calling, canvassing, customer referrals, and partner relationships.
• Maintains a strong focus on results and goal achievement.
• Assists with developing and growing the assigned sales territory, including cultivating local business partnerships and organizational affiliations.
• Builds and retains a strong customer base by delivering on the Comcast Credo and providing a consistently positive customer experience.
• Maintains and strengthens customer relationships to support retention, collaborating with internal teams to ensure service levels and operational efficiencies meet or exceed expectations through strong follow-up and customer service skills.
• Prepares and maintains required sales and activity reports.
• Regularly participates in out-of-the-office meetings with customers and demonstrates strong verbal and written communication skills, including the ability to present, persuade, and negotiate effectively.
• Exercises independent judgment and discretion when handling matters of significance.
• Maintains regular, consistent, and punctual attendance. Must be open to working nights, weekends, variable schedules, and occasional overtime as needed.

Requirements

• Employees at all levels are expected to understand and apply Comcast’s Operating Principles in their roles.
• Own the customer experience by prioritizing customer needs and promoting seamless digital interactions.
• Demonstrate enthusiasm for learning and advocating Comcast’s technology, products, and services, especially digital tools.
• Collaborate effectively and be open to new ideas to drive team success.
• Actively participate in the Net Promoter System by engaging in feedback processes and contributing to customer experience improvements.
• Drive results and growth while supporting a culture of inclusion in work and leadership.
• Uphold ethical standards and do what is right for customers, investors, and communities.

Skills

• Customer-Focused
• Workplace Organization
• Persuasion
• Adaptability
• Technical Knowledge
• Critical Thinking
• Problem Solving
• Communication
• Resilience
• Professional Integrity

Qualifications

• Bachelor's Degree preferred; Comcast may consider applicants with relevant coursework and experience or extensive related professional experience.
• 0-2 years of relevant work experience.

Pay

• Base Pay: $45,000.00
• Total Target Compensation (Base Pay plus Targeted Commission): $75,000.00
• Sales compensation programs offer significant upside above targeted earnings for those who exceed sales targets.