Retail Team Lead - Sales
About the role
As a Retail Sales Team Lead, you will greet and assist customers, maintain in-stock merchandise, uphold an organized and clean sales floor, promote the Northern Tool credit card program, sell extended service protection plans on qualifying items, and support the management team with day-to-day store operations.
At Northern Tool + Equipment, we serve tradespeople who keep our country running and weekend warriors who want to work like them. It’s our mission to ensure they have the right tools for the job and a hassle-free experience in our stores.
Spanish language skills are preferred. Open availability is required.
Responsibilities
- Provide courteous, professional service to meet customer needs.
- Lead customer engagement and sales efforts while actively performing as a sales representative.
- Maintain a neat and orderly store environment, including merchandising, planograms, product displays, and stocking shelves.
- Lead by example, taking on additional responsibilities as needed.
- Support store leadership by serving as Floor Leader (an average of 25% of the time) and opening/closing the store.
Requirements
- At least 1 year of retail experience.
- Ability to lead, guide, and mentor store employees.
- Flexible availability, including weekends and holidays.
- Ability to lift 70 lbs.
- Excellent communication skills and a service-focused mindset.
- A love of tools and equipment.
About Us
Northern Tool + Equipment is a family-owned business with roots in Minnesota’s Iron Range, built on a blue-collar work ethic and a commitment to serving tradespeople. With over 130 retail stores across 24 states, we provide specialized tools, top national brands, and expert advice to help our customers succeed.
We’re looking for people who share our work ethic and dedication. If you thrive in a hands-on environment and want to contribute to a team that values hard work, we’d love to have you join us.
Northern Tool + Equipment is proud to be recognized by Forbes as a Top Midsize Employer in 2023.
Pay
Competitive pay ranging from $16.00 to $22.50 hourly, personalized based on skills, experience, and location.
Schedule
This is a full-time position with flexible scheduling to support work-life balance.
Benefits
- Comprehensive health plans (medical, dental, vision) for employees working 30+ hours per week.
- 401(k) plan with an enhanced company match.
- Generous employee discount on tools and equipment.
- Daily Pay option to access earnings as needed.
- Paid holidays and paid time off for eligible employees (30+ hours per week).
- Stores closed on Easter, Thanksgiving, and Christmas, with reduced hours on five other federal holidays.
- Eligible for incentive programs.