Retail Team Lead - Sales

About the role

As a Retail Sales Team Lead, you will be responsible for greeting and assisting customers, maintaining in-stock merchandise, upholding an organized and clean sales floor, promoting the Northern Tool credit card program, selling extended service protection plans on qualifying items, and supporting the management team with day-to-day store operations.

Responsibilities

• Provide courteous, professional service to best serve the needs of our customers.
• Lead customer engagement and sales efforts while actively performing the role of a sales representative.
• Maintain a neat and orderly store environment including the execution of merchandising, planograms, product displays, and stocking shelves.
• Lead by example, taking on additional responsibilities as needed.
• Serve as Floor Leader (an average of 25% of time) and support store leadership by opening and closing the store.

Requirements

• At least 1 year of retail experience.
• Ability to lead, guide, and mentor store employees.
• Flexible availability and willingness to work some weekends and holidays as needed.
• A love of tools & equipment.
• Excellent communication skills.
• Ability to lift 70 Lbs.
• Service focused mindset.

Qualifications

Your positive and professional attitude contributes to our winning culture and makes sure we leave a lasting impression.

Skills

• Customer service skills.
• Leadership abilities.
• Time management.
• Problem-solving skills.

Benefits

We are proud to be recognized by Forbes as a Top Midsize Employer in 2023. We are committed to creating a workplace where your contributions are valued, and your professional growth is encouraged.

Pay

Competitive Pay: Earn $16.00 - $22.50 hourly, with your exact compensation personalized based on your skills, experience, and location.

Schedule

Fully remote, but requires some weekend and holiday availability.