Retail Team Lead - Sales

About the role

As a Retail Sales Team Lead, you will greet and assist customers, maintain in-stock merchandise, uphold an organized and clean sales floor, promote the Northern Tool credit card program, sell extended service protection plans on qualifying items, and support the management team with day-to-day store operations.

At Northern Tool + Equipment, we serve tradespeople who keep our country running strong and weekend warriors who want to work like them. It’s our mission to ensure they have the right tools for the job and a hassle-free experience in our store.

Spanish language skills are preferred. Open availability is required.

Responsibilities

• Provide courteous, professional service to best serve customer needs.
• Lead customer engagement and sales efforts while actively performing as a sales representative.
• Maintain a neat and orderly store environment, including merchandising, planograms, product displays, and stocking shelves.
• Lead by example, taking on additional responsibilities as needed.
• Support store leadership by serving as Floor Leader (an average of 25% of the time) and opening/closing the store.

Requirements

• At least 1 year of retail experience.
• Ability to lead, guide, and mentor store employees.
• Flexible availability, including willingness to work weekends and holidays as needed.
• Excellent communication skills.
• Ability to lift 70 lbs.
• Service-focused mindset.
• Love of tools and equipment.

About Us

Northern Tool + Equipment is a family business with roots stretching back three generations to Minnesota’s Iron Range. Our mission is to serve professional tradespeople and those who want to work like them. With over 130 retail stores across 24 states, we deliver specialized tools, competitive prices, and expert advice. We’re looking for people who share our blue-collar work ethic and commitment to customer success.

Northern Tool + Equipment is proud to be recognized by Forbes as a Top Midsize Employer in 2023. We are committed to creating a workplace where your contributions are valued, and your professional growth is encouraged.

Pay

Competitive pay ranging from $16.00 to $22.50 hourly, personalized based on skills, experience, and location.

Schedule

This is a full-time position with flexible scheduling to help achieve work-life balance. Stores are closed on Easter, Thanksgiving, and Christmas, with reduced hours on five other federal holidays.

Benefits

• Comprehensive health plans (medical, dental, vision) for employees working 30+ hours per week.
• 401(k) plan with an enhanced company match.
• Generous employee discount on tools and equipment.
• Daily Pay option to access earnings as needed.
• Paid holidays and paid time off for eligible employees.
• Eligible incentive programs.